good serviceeasy to order quick delivery
easy to order quick delivery
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Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
easy to order quick delivery
Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < £10.
Excellent service and sending out the right parts perfect
Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect
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shop.anglianhome.co.uk1,000 total • Write a review
Easy to find the product I needed. Order process simple. Repair went well
Took to long and when it finally arrived the package was all open, and I could never get through to anyone by phone, very disappointed
When I rang to enquire about my window lock the person I spoke to was most helpful and very efficient. He looked up the records (the windows were installed twenty years ago), assured me that a new lock could be supplied and emailed me the link I needed. I ordered the new part on 16 August and hoped that it would arrive before I went on holiday on 31 August. It didn't; it arrived before I returned on 7 September so it has now been fitted and it's fine.
If could would give O Ordered a replacement door handle from Anglian. On arrival was wrong one so sent back and re-ordered replacement which I thought was right one. On arrival that was also wrong,(after speaking to Anglian our door is of an age they do not carry spares), so sent back for refund. First handle returned, received by them on the 26th July and was eventually refunded on the 22nd August. Second handle returned,received by them on the 8th August and was eventually refunded on the 8th September. Luckily I had certified delivery to prove receipt. Their refund policy is it will be refunded within 14 days (not working days). Sent numerous e-mails but you only get a generic reply they will contact you within 5 working days which they never do. Contacted Customer services several times, were some help contacting refund department. Last time I spoke to Customer services they contacted refunds and the second refund was being processed that day but still took another 11 days reach my account.How does a simple refund take so long when banking is easy to pay or refund.