Review summary

Replacement Parts Shop - Anglian Home Improvements has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

good serviceeasy to order quick delivery

easy to order quick delivery

Replacement UPVC window handle

Replacement white UPVC window handle arrived quickly (and thanks to You Tube) I was able to install it in about half an hour. Very competitively priced too at < £10.

Excellent service and sending out the…

Excellent service and sending out the right parts perfect

Competitive pricing

Competitive pricing, efficient service, and careful reliable delivery by Royal Mail very prompt. Perfect

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All reviews

1,000 total • Write a review

Showing 151 - 160 of 996 reviews
P
5 out of 5 stars

Accurate part description and efficient delivery

Description of the part on the Anglian website included a diagram with precise measurements of a new window lock I wanted to purchase. Comparing those measurements with my old lock confirmed that the new part would fit. Item was delivered in good time, in good condition and fitted as intended.

Date of experience: October 28, 2024

M
5 out of 5 stars

Spoke to customer services who were…

Spoke to customer services who were helpful and knew exactly what I needed. Parts arrived quickly and the video attachment included in the email made it simple to replace.

Date of experience: October 28, 2024

D
5 out of 5 stars

Excellent site

Easy to find the part needed and quite quick delivery.

Date of experience: October 28, 2024

RR
4 out of 5 stars

Asked by first advisor to take a photo…

Asked by first advisor to take a photo of a window handle that had fallen to bits straight out of its packet? Really??? Apart from that, new handle came quick and easy, thanks.

Date of experience: October 28, 2024

LG
1 out of 5 stars

Sent me the wrong parts then said I’d…

Sent me the wrong parts then said I’d have to pay to return them before they would look at sending the correct ones leaving my customer stuck even longer

Date of experience: October 28, 2024

B
2 out of 5 stars

Product doesn’t fit

Product doesn’t fit. The fixings have been changed from the original so I’m having to wait to have it fitted.

Date of experience: October 25, 2024

MH
4 out of 5 stars

Swift response easy site to use

Swift response easy site to use

Date of experience: October 24, 2024

SM
3 out of 5 stars

Maintenance kit delivery

Maintenance kit delivered OK but the top was off the lubricant bottle. Since on the first maintenance kit I had the lubricant had drained away completely into the cloths supplied by the time I opened it, this could be a problem.

Date of experience: October 24, 2024

SG
5 out of 5 stars

Easy to order

The parts were easy to find on the site and arrived in good time.

Date of experience: October 21, 2024

FJ
5 out of 5 stars

The parts were as ordered and arrived…

The parts were as ordered and arrived promptly

Date of experience: October 21, 2024

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