Over a year ago
Purchased Sharkskin Chill Proof sleeveless Women's Vest size 22. I am 185cm, curvy woman and Sharkskin the only company that made sizes over 16. Have swum 5klm in it, mid winter, only had it a week. W... See more
Over a year ago
Sharkin seat covers. Cheap looking fit dont fit very well rip easy would not buy again.
Over a year ago
Sharkskin.au car seat covers. Poor Quality Product. Neoprene material is thin and rips easily. Front seat covers bottom section won't stay straight when getting into or out of vehicle. Contacted custo... See more
Terrible customer service. Ordered early January and only just received part of my order after several emails asking where my order was. Every time told it would be ready in the next two weeks. I have asked for a refund of the remaining items but won’t hold my Breathe. Shop elsewhere would be my advise.
Placed an order on 15 November. Immediately received an email informing me that the item I had ordered was on back order. No indication on the website that the item was not in stock. Unable to get any response from NZ customer service despite multiple emails. Emailed Australian customer service on 6 December and received a response advising me that the item would be ‘available’ in the next 7-10 days. Asked whether ‘available’ means ‘ready to dispatch from Australia’ or ‘delivered to me’. No response as of 9 December. I hope Sharkskin are prepared to be sick of me until I get a refund. Do not shop with this company. Update: the item eventually arrived, two weeks after I needed it. Sharkskin advised me to return it to them for a refund. They signed for the item on 13 January, I’m still waiting for a refund on 24 January. Update: finally received a refund on 27 January. I was advised that the delay was because they have been “overwhelmed with returns.”
I have shopped with this company twice and on both occasions I have waited over a month with no communication whatsoever from the company. When I followed up, I am assured that the product is not far away. It is unacceptable to take a customer's money and then hang on to it without shipping the product or advising the status of the order. I asked who I could speak to however they would not provide contact details. I have got refunds on both occasions and I will shop elsewhere in the future.
Been over 20days since I placed my order and no feedback yet!! Paid for express shipping! No customer service.
4 stars. Took awhile to get here. Product looks good though! 4 stars due to long shipping time and not in stock when ordered.
great keeps me warm in the winter when im out kayaking slowly around the canels. the compression shirt helps with my back too which i like.
Based on analysis of 16 reviews rated 1-2 stars for sharkskin.com
“Contacted customer help to try rectify problem and they are unhelpful”
“I ordered a full set of covers for my Ford Ranger 2023 and ther rear seat cover has a hole in the wrong position for...”
“I am not confident that I will be seeing my goods or a refund soon”
“Sharkin seat covers”
“Poor Quality Product”
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SHARKSKIN™ International is a company specializing in technical watersports protection, offering a range of innovative products designed for various aquatic activities. Their product lineup includes waterproof backpacks, wetsuits, thermal tops, pants, and full suits, as well as performance apparel and equipment. SHARKSKIN™ focuses on enhancing the experience of athletes and enthusiasts engaged in activities such as diving, snorkeling, paddling sports, power sports, and board sports. The company targets a diverse customer base that includes men, women, and juniors who participate in both recreational and competitive watersports. By providing high-quality, function-driven apparel that is designed to improve performance and comfort, SHARKSKIN™ aims to meet the needs of those seeking reliable gear for their aquatic adventures.
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Reviewers frequently report negative experiences with sharkskin.com, citing customer pain points more often than praise. Common complaints include order, company, ordered, customer. A smaller set of reviewers mention positives such as sharkskin, covers, warm, seat. Overall sentiment is predominantly negative based on 26 reviews and an average rating of 2.3 stars.
