Very good service
Marie was very friendly and completed my house transfer efficiently

10 months ago
Karen was excellent! She was super responsive and helped with any questions we had as first time buyers. The whole experience was so smooth and speedy, would highly recommend Karen and Setfords!
10 months ago
Been professional throughout and completely transparent. Also, the response times to reply to emails is excellent.
10 months ago
Was initially disappointed that the whole starter pack needed to be printed out, signed and posted back. I did everything in 2 hours, and posted a file an inch thick the same day. Paid £1000 just to... See more
Marie was very friendly and completed my house transfer efficiently
I happy that excellent service.
Excellent communication and updates Trust worthy and reassuring team
I had the privilege of working with Tony Taylor from Setfords on both a family law matter and a professional negligence case, which he handled concurrently with exceptional skill and dedication. From the very beginning, Tony demonstrated not only a deep knowledge of the law but also a rare and invaluable human touch. He guided me through two complex and emotionally charged situations with a calm, reassuring presence. Throughout both cases, Tony was highly professional, thoroughly communicative, and always made sure I was informed at every stage. His ability to break down legal jargon into clear, understandable terms helped me feel empowered and confident in the decisions we made together. Despite the stress and pressure involved, Tony remained consistently focused, strategic, and determined to achieve the best possible outcome — and he did exactly that. Thanks to his expertise and commitment, both cases concluded positively. I can't thank Tony enough for his support and would wholeheartedly recommend him to anyone seeking a solicitor who combines legal excellence with genuine compassion and integrity.
Lorna at setfords was amazing with our house sale and purchase from start to finish. Always very prompt at responding to any queries we had and made the whole process run as smoothly as possible. I would highly recommend 😊
I had a fantastic experience working with Gemma at Setfords during my flat purchase. She was incredibly helpful, always contactable, and patient in answering all of my questions throughout the process. Due to my irregular work hours, Gemma even made time to speak with me outside of the usual working day, which meant a lot. She was proactive in chasing management packs when delays came up and kept everything moving. From offer to completion, the entire process was wrapped up in just eight weeks thanks to her efficiency and dedication. Even after completion, Gemma continued to be supportive, helping me with follow-up questions and promptly sending over documents I’d misplaced. Her professionalism and approachability made a stressful process feel much smoother. I’m really grateful for her help and wouldn’t hesitate to recommend her to anyone buying a property.
Jeremy was very helpful with my problems and offered free advice for my first consultation .his advice was extremely helpful and I took his advice which solved my problems with no further expenses to my self
Gemma Lloyd and her team were amazing, responding to questions or queries within 24 hours and working so hard especially on days of exchange and completion to ensure there were no delays, as we had a difficult buyer so constantly trying to meet their demands. Would 100% recommend Gemma Lloyd, hands down the best solicitor I have ever dealt with.
I have absolute confidence in Setfords & will be using their services again. Fantastic service, especially when dealing with Ryan.
An absolutely first-class conveyancing service. Julia was extremely responsive and I always felt assured that she had everything under control and was progressing everything as fast as she could. I couldn't recommend Setfords and Julia highly enough!
I have been dealing with Jermey Asher at Stefords, in regards to a Cifas marker put on me name/file from Barclays Bank. I can’t praise this gentleman more. He’s fantastic at what he does so efficient and took his time to deal with my situation it was such a smooth process lots of details, took me step by step through all the process and made it easy to work with him. He managed to challenge my case against Barclays and have the marker removed and I can’t thank him more. Truly the best man for any problems with Cifas he knows exactly what he’s doing and excellent amazing service Thank you very much.
Hana Patel has been wonderful from start to finish of our house purchase. She’s been so helpful and responsive, whilst making the process as easy and stress free as possible.
I have recently purchased my first property and instructed Gemma Lloyd from Setfords as my solicitor. Gemma and her team have been fantastic, they have kept me fully up to date throughout and made the process very easygoing, which I am very grateful for! Thank you☺️
Professional and efficient.
Again Alison and her team have completed the sale of my property without any issues. Alison is always on hand to answer any queries and the service has always been superb. I would not use anybody else to do my conveyancing. Thanks again Alison to you and your team
Claire B was fantastic and efficient regarding the conveyancing process. 100% would recommend.
I had the pleasure of working with William Brown at Setfords for both the sale of my flat and the purchase of my new home. From start to finish, they were absolutely brilliant. Throughout what turned out to be a very stressful and emotional process, William remained calm, professional, and incredibly patient. They explained everything clearly, kept me updated regularly, and always made time to answer my (many!) questions with care and reassurance. Their attention to detail, responsiveness, and genuine support made a huge difference to me, especially during the more difficult moments. I’m so grateful for their dedication and expertise, and I truly couldn’t have asked for a better solicitor to guide me through this journey. I wouldn’t hesitate to recommend him to anyone buying or selling a property. Thank you again for everything!
Highly recommended., competitively priced and efficient service. Timely communication and trusted service., the solicitor assigned to our property sale was Lorna Phelps., she gave good advice and guidance and was easy to contact., thanks for your service.
We sold our property in Ealing, London in May/June this year. We enlisted the conveyancing services of Dawn Brogan at Setfords Solicitors based on a recommendation and we're so grateful for this suggestion. She was professional, responsive, friendly and efficient and must've broken records for the speed of the entire transaction. I can't recommend her enough. Thank you, Dawn - your help is greatly appreciated.
The experience with the team was overall positive, particularly in terms of professionalism and commitment to managing what was a complex property sale. Special thanks to Aasima for her clear and consistent updates, her communication style provided much needed guidance during a demanding process. Karen and Dawn’s efforts in navigating the layered aspects of the transaction were also appreciated. That said, there are some areas where improvements could make a meaningful difference. A more proactive approach in acknowledging receipt of important emails especially when information has been specifically requested would help reassure clients that things are progressing as they should. At times, it felt like there was a gap in responsiveness which added unnecessary anxiety. It would also be helpful for the firm to adapt communications to suit clients who may not be familiar with legal jargon. A more simplified, layman-friendly tone could go a long way in building trust and understanding. Finally, there were instances where documents that had already been submitted through the firm’s own portal were requested again. This kind of inconsistency can create frustration and signal internal miscommunication. Overall, a good service, but with room to refine the client experience through better consistency and clearer, more responsive communication
Based on analysis of 13 reviews rated 1-2 stars for Setfords
“The overall communication has been really poor”
“Was initially disappointed that the whole starter pack needed to be printed out, signed and posted back”
“I have been passed from pillar to post, I am now on my third lawyer”
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Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
Setfords receives overwhelmingly positive feedback from customers, with many praising the efficient and helpful service provided by their solicitors. Reviewers frequently highlight the smooth and speedy process, noting excellent communication and responsiveness from staff like Karen, Lorna, and Paula. Many clients express appreciation for the team's professionalism and transparency throughout their transactions, often recommending Setfords for property sales and purchases. However, a few negative reviews point to issues with communication and dissatisfaction regarding case management, including instances where cases were dropped without explanation. Despite these concerns, the majority of customers report a high level of satisfaction and a willingness to recommend Setfords for legal services. Overall, Setfords is seen as a reliable choice for conveyancing needs.
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