Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total • Write a review

Showing 111 - 120 of 440 reviews
HM
5 out of 5 stars

My son found Seneca really helpful with…

My son found Seneca really helpful with his GCSEs it’s very easy to use and is definitely worth paying for the subscription the team are also very efficient with dealing with any problems or queries I recommend it highly.

Date of experience: July 30, 2024

P
5 out of 5 stars

Helped my son through his GCSE revision

My son asked me if he could have a Seneca subscription to help him with his GCSE revision. He found it an easy, practical way to target revision for all his subjects.

Date of experience: July 29, 2024

LC
5 out of 5 stars

It really helped my daughter with her…

It really helped my daughter with her GCSE revision. An excellent resource.

Date of experience: July 29, 2024

RA
4 out of 5 stars

Automatic subscription

My child has been using seneca. I recently discovered that money was automatically deducted from my account for a service subscription. I contacted the customer service team and they have prompted issued the refund and cancelled the subscription. #2003-6446 Invoice-CE8AF543-0003

Date of experience: July 23, 2024

DE
5 out of 5 stars

Excellent learning platform covering…

Excellent learning platform covering many subjects and levels. Son really enjoyed using this and seeing progress instantly as he worked through the modules. Great that the answers were instantly marked right or wrong with the chance to go back and review any weak areas. Would highly recommend!

Date of experience: July 22, 2024

VI
5 out of 5 stars

My daughter found this really useful…

My daughter found this really useful for her GCSEs.

Date of experience: July 22, 2024

JB
4 out of 5 stars

Great service but beware of repeat billing

my daughter very much valued the service after taking out a 4 month subscription but a 2nd direct debit was taken without my consent. It took a few days to sort this out with them, but they refunded me after six days.

Date of experience: July 16, 2024

SC
5 out of 5 stars

Absolutely great website

Absolutely great website. My sone used this from January for his GCSEs and it has been more than helpful. Even night before an exam quizzes, past papers, question selections. Will definitely be using again for his A levels.

Date of experience: July 16, 2024

CH
5 out of 5 stars

My son had a great experience with…

My son had a great experience with Seneca practice. It was very helpful. Also, support team was great. We will get Seneca again when my son needs it.

Date of experience: July 16, 2024

J

JH

US

5 out of 5 stars

A superb product…

A superb product and superb customer service wrapped around it. Highly recommend

Date of experience: July 15, 2024

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