Rosetta Ferrari
1 reviews
about 2 years ago
Dreadful
I have reported this company as they take money and no goods are sent.
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Scottish Store Reviews
TrustScore
2.0
Poor
5
2
0
1
19
27 reviews in total
Review summary
The Scottish Store receives a significant amount of criticism from customers, with many expressing frustration over order fulfillment and communication issues. Reviewers frequently report that they either do not receive their orders or experience significant delays, often with missing items. Complaints about unresponsive customer service are common, with several customers feeling scammed after their payments were processed without any goods delivered. However, there are some positive remarks regarding the quality of specific products, such as the Great Arran cheese and Macsween haggis, which customers describe as fresh and flavorful. Additionally, a few reviewers commend the store for its excellent website and packaging. Despite these positives, the overwhelming sentiment leans towards dissatisfaction due to the company's failure to deliver on its promises.
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Laura IllandFeatured
A week ago
Great Arran cheese and haggis
Bought some Great Arran cheese and Macsween haggis from the Scottish Store for our early Burns Supper and it was spot on. The cheese was fresh and full of flavour, and the haggis was really good too.... See more
GeorgeFeatured
3 weeks ago
Excellent website and first class…
Excellent website and first class delivery
MSMARGARETJANEOGILVIEFeatured
A month ago
Excellent service and outstanding…
Excellent service and outstanding Scottish produce. Everything was beautifully presented and carefully packaged. The Isle of Mull Cheddar was superb, the Stag rosemary biscuits were a real highlight,... See more
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Martin B, Somerset.
1 reviews
about 2 years ago
Appalling company
Appalling company, quick to take your money but fail to dispatch. No customer service, no one responds to emails or calls.
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Matthew Millichip
1 reviews
about 2 years ago
Moved to Liverpool from Aberdeen and…
Moved to Liverpool from Aberdeen and decided to buy some rowies from what I expected was a genuine company, delivery was meant to be 2 weeks ago and wish I read the reviews before hand! Payment made and nothing back, It’s not a real business it’s a scam! Absolute scumbags beware!!
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Ann Burrin
1 reviews
about 2 years ago
DO NOT USE THIS COMPANY IT IS A…
DO NOT USE THIS COMPANY IT IS A SCAMOrder was taken along with my money. Goods were not delivered. Five emails sent with no response. No one answers the telephone. Was supposed to be an early Christmas present for my Mum. Ended up being a stressful experience
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sheena STRUDLEY
1 reviews
about 2 years ago
Do not use this site
Do not use this site! They will send you confirmation and then ..nothing. They happily take your money but then disappear. No order, no communication. The one star is because I couldn’t write a review without clicking on it. Order number 34243.
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Lisa Neagle
1 reviews
over 2 years ago
AVOID
Order did not arrive. No response to emails and they don’t answer the phone…Now I have to fight for a refund …. AVOID
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James W12345
1 reviews
over 2 years ago
Didnt sent my item and didn't respond…
Didnt sent my item and didn't respond to 3 emails requesting a refund. AVOID!
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About Scottish Store
Scottish Store is an online retailer specializing in authentic Scottish delicacies and gourmet food products. The company offers a diverse selection of traditional items, including haggis, black pudding, Scotch beef, and a variety of artisan cheeses. Customers can also find a range of complementary products such as oatcakes, condiments, and sweet treats like buttery shortbread. Targeting food enthusiasts and those with a fondness for Scottish cuisine, Scottish Store caters to both individuals and families looking to experience the rich culinary heritage of Scotland from the comfort of their homes. The platform provides a seamless shopping experience, allowing customers to easily browse and purchase high-quality products that reflect Scotland's renowned food brands. With a commitment to showcasing the best of Scottish food and beverages, Scottish Store serves as a premier destination for those seeking authentic tastes and gourmet delights.
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