Allennz

Reviews by Allennz

Scottish Store

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Jun 27, 2025

I made an order

I made an (20 June) order, they said 1-3 days delivery. After five days I emailed them, after 6 days I emailed them, after 7 days I emailed and phoned them. I got a cursory reply with no useful information. They phoned, I got angry, they cancelled my order without reference to me, and are to refund me. I won't deal with this firm again. Update (6 July): They are sitting in my refund and not paying (even Paypal commented on this). Make of that what you will. But be advised that this firm has a 2.8 review rating. P.S. Paypal found in my favour. Result. I have been refunded the amount of the order I made. However, the Scottish Store has not returned the amount I paid them for postage, why does that not surprise me?. Update 4 Sept.: two days after mentioning the absence of my postage the Scottish Store has returned my postage. I think this shows the value of reviews.

Orion Home Improvement Ltd

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Aug 16, 2023

Mark Brown from Orion visited…

Mark Brown from Orion visited yesterday. He took us through what had been identified as a problem by another tradesperson (not from Orion) but which was in reality not a problem; he had not been given the part which was required to solve another problem but made sure it would be posted to us; he 'clipped' on a part which had become seperated; he fixed two doors which we had been unable to open easily and finally he looked at our guttering and gave us suggestions about how to deal with build up. Throughout, Mark was courteous, professional, helpful and friendly. To be recommended. Thank you Orion, Thank you Mark.