SANZA.co.uk Reviews

Amazing service. Ordered my Australian goodies on Saturday and they came the Tuesday after. Will definitely be ordering again - thank you!!

Happened on this website by chance when I was looking at a new chocolate bar on Ebay. This site sells at a competitive price. Quick delivery and product in perfect condition, well packaged and good communications from order to delivery. Highly recommend.

Great experience from Sanza Everything turned up when they said it would

Exceptional customer service. Next day delivery with excellent communciation from the courier company. When one item was not included, it was delivered the next day. Products very carefully packed. Could not ask for better service, definitely my company of choice for all my SA food needs!

I bought two Cadbury’s roasted almond block when it arrived it was Cadbury old gold roasted almond I rang them up and asked Anna who always on the phone who’s always polite and helpful she said she will send me the right one out thank you Anna and sanza top marks again Wish all shops /on line are like sanza so polite it’s like being back at home “come on Aussie Darren

Great company, great communications, dealt with my multiple queries quickly and efficiently. Told me when the next lot of beer would be coming and they had it in the very next day. All this will make for a very happy brother-in-law, hoping he shares out his Tooheys! Keep up the good work ! Babbage.

Lived on the Gold Coast about 10 years ago and Pure Blonde low carb larger was my go to beer even though I wasn't on a low carb diet. 10 years later I'm firmly back living in the UK and I've been on a low carb diet for a year and Pure Blonde is still the daddy "far better than michelob ultra available in UK". It's expensive but cannot get anything close to it on these shores! I've had two orders. first arrived fine but second arrived a day later than advertised. Great service over all though

Great service and super quick delivery. Ordered in the morning and received it the next day!

Excellent service and delivery, let down by extremely high prices for non-sale items. I understand the regulations, admin and logistics of shipments from the antipodes but items that retail in Australia should not cost 4 or more times the original price when sold in the UK.

I would highly recommend Sanza teaching agency. Kiesha lynch was very professional and took time to find out what I was looking for, so she could match me with the right schools. I found it very helpful knowing that she was at work from 7am until late so if there were any issues she was always available and happy to help.

Sanza have been selling heat damaged chocolate for at least 6 months. Sanza blamed the chocolate maker repeatedly for the problems with the taste. I told Whittakers the chocolate maker, they confirmed what I received is almost certainly heat damaged and set about investigating, they airmailed me several bars of chocolate which arrived in days and was perfect- to prove they hadn't changed anything in the recipe and they pulled quality control samples off the line and confirmed the original chocolate was good when it left their factory. Whittakers are a fantastic company. I told Sanza about it, they did nothing, never recognised this or addressed it and have in fact since- repeated their mantra that there must be something wrong with the chocolate itself. They didn't answer emails for weeks and replied to that saying they "didn't receive the email". Unless you already know the taste of the chocolate you order, you won't know what it's supposed to taste like and won't know if it's been heat damaged because they won't be honest with you. The Ghana Dark I bought is exceptional, but heat damaged- you might as well bin it and at £7 a bar- that's not acceptable. I'd spent £100s with Sanza but after this repeated dishonesty, lack of quality control and failure to address the problem- I do not recommend this company. UPDATE 20/7/20: in response to the reply from Sanza which came 19 months after I wrote the original review- let me state quite clearly that I received heat damaged chocolate from Sanza several times and they did blame that on the manufacturer in our correspondence. I now order direct from New Zealand and that chocolate has so far not been heat damaged. It is relatively easy for heat damage to happen, chocolate starts to change around 27˚C. I eat this chocolate every day, several bars per week, I know what it tastes like, I know when it's heat damaged. If they can't taste when it's heat damaged, they shouldn't be selling it. I did not refuse to try a new batch- it was the same batch with the exact same date code, I've got photographs to prove that fact. It is true Sanza correspondence has been courteous. I have not been rude and aggressive, I have however been angry and frustrated when they take a very long time to reply to emails and sell heat damaged goods. If there had never been a problem with the chocolate I'd still be ordering from them now. I stand by what I said.

Amazing Service Simple to Use website and my order came in less than 24 hours! I will definitely use them again.

They had a problem with online ordering and had to phone . All sorted

Strewth mate ya can’t get any better than sanza trust worthy polite best ever shopping experience I had for years it’s like being back home how ya going mates what do ya know , strike a light and Anna. Who answers the phone is so polite she’s bonza mate

That was mightily fast!! 2 days from order to front door. Well packed too. Dead chuffed to have these supplies in my possession (though probably not for too long after the first sitting) Top service guys, absolutely brilliant. Cheers

Was super chuffed with my very prompt delivery & great range of products

Fantastic service - super fast delivery and extremely well packaged. Very happy to get so much choice on great products unavailable elsewhere in the UK. Brilliant Company, with amazing customer service - thoroughly recommend. Absolutely 5 Star!

I don't normally write reviews, but Sanza certainly deserve this one. I now Use them regularly, the products are always high quality. Having lived in NZ for 10 years, this is a great way for me to get the food I use to eat. Some of my favourites have been discontinued (as they are no longer there), however I'm sure there's a reason. Courier service is highly professional - I find I get a 2 hour delivery slot on the day and a tracking number for updates. Never had anything missing, packaging to perfection. Will be ordering from them again, very soon - just waiting for specific items to become back in stock! Which I am hoping will be in a few days. I've tried other companies and Sanza is by far the best.

Very good company. Responded to my request very quickly and I received my package only two days after order! Brilliant!