Jay
1 reviews•New Reviewer
about 8 years ago
Rented the Rolls Royce for a wedding
Rented the Rolls Royce for a wedding, great Service 10/10
Helpful?
TrustScore
4.8
Excellent
64
0
0
0
3
67 reviews in total
Over a year ago
Another hire from Royal Rentals. Hired a Ferrari for my son’s prom. Delivery was fast and reliable. Total professional service as always.
Over a year ago
I recently had the pleasure of hiring a car from Royal Rentals for a day to shoot a video for my dessert business and I can confidently say the experience was exceptional. From the moment I made the i... See more
Over a year ago
Brilliant service from beginning to end. The car was delivered to myself in showroom condition. I’ll definitely be using them again – the only rental company worth calling.
Rented the Rolls Royce for a wedding, great Service 10/10
Excellent customer service, highly recommend, very professional and will be looking forward to using the services again in the near future.
Professional service with a wide variety of vehicles.
Great experience with Royal Rentals, I rented the Rolls Royce Wraith. The car was in very good condition and very clean. The whole experience was very smooth, highly recommend.
Great rental, excellent customer service and pleasure dealing with you. Will certainly use your services again. Many thanks, Kal
"Before stepping foot in the Bentley Mulsanne I had never ever been a luxury car before. I had always heard through my partner that they were a thing of beauty but little did I know how much id enjoy the ride. Royal Rentals completely went out the way for me and my husband and sent us the best driver possible who was absolutely phenomenal and lovely. He went out of his way for us multiple times, stopped whenever we needed any help and made the day so enjoyable for us. As much as we loved the vehicle, we loved the service Royal Rentals provided. I am eternally grateful for the lovely time I had and me & my husband will only hire through the Royal Rental chaps moving forward! When you realise the service you're paying for, the price becomes redundant and you realise how important it is to have a good service. And these guys did just that! They gave us an amazing service Thank you so so much" - Halima
Have to say probably the best super car rental company nationwide, the staff are polite make you feel welcome and provide a first class customer service. It's the first time I used Royal Rentals and I'm definitely going back for more bro. I highly recommend Royal Rentals as I am confident you won't be disappointed, THUMBS UP TO THE GUYS!!!
Based on analysis of 3 reviews rated 1-2 stars for Royal Rentals Luxury Car Hire
“Such amazing customer service”
“The pricing quotes change, I was offered a 'price' then the price was increased a few days later”
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Royal Rentals Luxury Car Hire is a UK-based vehicle rental service specializing in the hire of supercars, prestige, and luxury vehicles. Established in 2007, the company offers a diverse fleet that includes top brands such as Ferrari, Lamborghini, Rolls Royce, and Mercedes-Benz, catering to both leisure and corporate clients seeking high-end transportation options. The company provides a user-friendly rental experience with services such as free delivery and collection, fully comprehensive self-drive hire insurance, and a commitment to transparent pricing with no hidden fees. Royal Rentals is committed to customer satisfaction, offering 24-hour service and same-day deposit returns, making it a convenient choice for those looking to hire luxury vehicles in London and across the UK.
Royal Rentals Luxury Car Hire receives overwhelmingly positive feedback, with many customers praising the exceptional service and professionalism throughout the rental process. Reviewers frequently highlight the fast and reliable delivery of vehicles, noting that cars arrive in pristine condition and as described. The company's staff is commended for their responsiveness and helpfulness, making the rental experience smooth and hassle-free. However, a few customers express dissatisfaction with the customer service, citing instances of rudeness and issues with fluctuating pricing quotes. Despite these criticisms, the majority of reviews reflect a strong sentiment of satisfaction, with many recommending Royal Rentals for its impressive fleet and attentive service.
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