lovely blouse
really happy with my new blouse, came quick and looks lovely
Royal Professional receives a mix of feedback, with a significant majority of reviews being negative. While some customers express satisfaction with the quality and fit of their purchases, such as lovely blouses and dresses that fit well and arrived quickly, many others are frustrated by the company's misleading claims of being UK-based. Numerous reviewers report long shipping times from China, poor product quality, and difficulties with returns, often incurring additional costs. Complaints about receiving incorrect sizes and the overall lack of customer service further contribute to the dissatisfaction. Despite a few positive experiences highlighting decent quality and value for money, the overwhelming sentiment leans towards disappointment. Overall, Royal Professional struggles with credibility and customer satisfaction.
7 months ago
really happy with my new blouse, came quick and looks lovely
7 months ago
Bought a simple black top and it fits so nicely, not tight but shaped well. The fabric feels soft on the skin and it’s held up after a wash. Really pleased.
7 months ago
Bought a jumper for work and it’s spot on. Fits well, decent quality and delivery was quick. I’ll definitely be back.
7 months ago
I got a black dress for work and it honestly fits better than some of the high street brands. True to size, no messing about with returns which is a relief. The material has a bit of stretch but still... See more
really happy with my new blouse, came quick and looks lovely
Bought a simple black top and it fits so nicely, not tight but shaped well. The fabric feels soft on the skin and it’s held up after a wash. Really pleased.
Bought a jumper for work and it’s spot on. Fits well, decent quality and delivery was quick. I’ll definitely be back.
I got a black dress for work and it honestly fits better than some of the high street brands. True to size, no messing about with returns which is a relief. The material has a bit of stretch but still looks polished. Definitely recommend if you need affordable but smart stuff.
Picked up a blouse on a whim after seeing an ad. Arrived in 3 days, decent packaging and fit me just right. Wasn’t expecting much but I’m properly happy with it. Feels more boutique than online shop if that makes sense.
Honestly didn’t think a £30 dress would look this flattering but the yellow summer dress I bought is perfect. I wore it all day at a BBQ and it kept its shape. Washed it once already and it didn’t shrink or fade. I’ve already got my eye on a couple more bits.
The green top I got is lovely and fits nice round the arms and the stitching is neat and doesn’t feel cheap and I’d recommend them
Got a black top and a pair of trousers last week. Both fit just right and look more expensive than what I paid. Really happy I found this site because I can’t always spend loads on clothes, but these still feel like proper quality.
I ordered a dress which took at least 2 weeks to come from China. The website clearly states it is based in the heart of London. The dress was awful, terrible quality. I am now being asked to pay to have it returned to China. I cannot find any reference to China on their site. It is completely fraudulent in my opinion
I’ve ordered twice now, first time a blouse, second time a jumper and some leggings. Both orders came on time, the sizing was spot on and the colours looked exactly like the photos. The choice on the website is huge, so it’s been nice finding pieces I don’t see everyone else wearing. Customer support replied to me within a few hours when I asked about exchanges, super easy.
Bought a red dress for a friend’s wedding and honestly I didn’t expect it to fit this well. The material feels proper good quality, not thin or see through like some places. Delivery was quick too, and I had a question about sizing which support sorted in no time. Very impressed, I’ll be back for sure.
Don’t, just don’t! This company markets itself as a UK online brand but it’s another scam from China. Goods are awful, don’t waste your money. And as for hassle free returns - hahaha! You’re returning to China at your own expense!!
This is another one of those companies, that rips you off by letting you believe. that you're buying something locally. And yet if you want to return it back to China, the postage is prohibitive and so they offer you 75% refund even if the item doesn't fit, which is the case with me. There are way too many of these companies who are ripping the public off and should be stopped,
I ordered 3 women’s blazers. They took 3 weeks to arrive and are absolutely terrible in quality. They honestly look like they have been stitched together by a child; the material is thin and cheap, they are ill-fitting and not at all fitted, and the colours are nothing like advertised online. A truly awful company. Avoid at all costs. Clearly made in a cheap Chinese factory and will be going straight in the bin as even a charity shop would not want them.
Do not use this company! Ordered a dress on 14/5/25 not realising the supplier was based in China. Very poor quality cotton so returned following the companies instructions . Had to pay £20 non refundable postage, but I thought I would get the whole refund of £57 and sometimes mistakes have to be paid for. Tracked the postage did exactly what the company asked me to and this was 27/5/25. Half money returned but am still awaiting the balance with the company saying they can do nothing as the package as from the 6/6/25 is still with customs awaiting clearance . Please do not use this company , total rip off , shoddy product and I have a feeling that no full refund will be forthcoming .
I was scammed by this company. I ordered 2XL jacket and got a size S through the post. As soon as the postman put it through my narrow letterbox I knew it was the wrong size ! The jacket was labelled as 2XL but all its measurements corresponded with S or M. Because it was in a "sale" they would not let me return it for a refund despite this being unlawful in the uk. Beware - do not order from this company.
Completely fraudulent website - DO NOT USE. Despite clearly stating they are “based in the UK” they are not! Having waited weeks so far for a jumper we ordered, we clicked on “track my order” and - surprise surprise - it’s still in China 😂. Website claims that you cannot cancel an order after ; hours because of “their quick distribution“. Appalling service.
Bought a raincoat from this company thinking it is UK based and unlike many of these reviews, although it took 3weeks to arrive, it arrived today and it is actually excellent quality! Only problem? I ordered my item using their size guide, but it is too small!! I have emailed them to request a return and am waiting for response.
My order (an overshirt) arrived with 2 weeks and was as advertised,size and colour was correct and the material was decent. But, I can't recommend a company that lies about where is it based - clothes are shipped from China and once the tracking information made this clear I was ready to issue a payment recall to the bank. The company has removed its address from the store page (no doubt having cottoned on that if you google it, it shows up as a residential property), but still claims its based in London. There's no trace of them on companies house. I got what I ordered but knowing what I know now, I won't use them again. Don't take the risk with this crowd.
These guys are based in China. I bought an outfit and wanted to return it. It was disgusting but I was told I had to pay the return postage which equated to 3/4 of the price of the pathetic suit originally please do not use these people they sell tat. They should not be allowed to suggest they are from London !!
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