Last reviewed over a year ago
Over a year ago
I've been ordering from Josh for a about 4 years now, and he has ALWAYS been super helpful, professional and honest. If I have a question or need a recommendation, he is quick to help & is very patien... See more
Over a year ago
Rock Bottom Vapes is outstanding, and I've recommended them repeatedly to others. They carry the very same, top-notch products as other vape retailers, yet at a fraction of the cost. I've purchased ha... See more
Over a year ago
Great Vendor, Great customer service. Never have an issue. Once, one of my products was missing in my package. I emailed, and two days later, I received my replacement no questions asked. Thanks Rock... See more
The price is great, delivery is the best I have found, the buying process online is as good as anybody. In 8 years of vaping I have seen the quality of the products sold, improve slightly overall and Rock Bottom is as good as anyone. I buy all my Vaping supplies at Rock Bottom Vapes except juice.
Very good prices and fast shipping. Will definitely order again.
I was impressed with this unit. Love the way it hits and the taste I get from it. The smaller size feels good in my hand too.
Great service! Received my order quickly and it was right!
This was my first time I went on this website and loved it, I ended up buying a new mod kit and I will be back for more. Thank you for the fast shipping and customer service. Marie Coyle
Really fast shipping even to Canada. Great products. Thank you guys.
This is how everyone deserves to be served when shopping online...Class act....Your items are out in the mail by the time your reading your email purchase confirmation....Great prices and quality products that seem to always be in stock....I recommend them to EVERYONE....No need to shop around anymore...I found my place!!!...regards, Steve
Amazing service. I received a lemon battery (no fault of Rock Bottom Vapes) and called to inform them of this. They returned my call very fast (within the same day) and made sure I was taken care of quickly. They sent me a replacement right away with fast shipping and a prepaid return label to send the dud back. New battery works great and I’m happy. Great service, 5 star.
I bought a tank from them and when i got it i filled it and put it on my mod, 10 minutes later fluid was all over my desk, i emailed them and now instead of asking me how they could fix it all they wanted was my order number, which all they had to do was look it up from my email, i don't know what they are going to do but to me this is unacceptable service and i will not deal with them again.
A+ customer service
Got what I wanted quickly and efficiently. Product is great.
Best vape company I've ever dealt with, hands down
Fast delivery.
They delivered me a tank that was discontinued at an affordable price. Would recommend to fellow vapers
Great custom service. Email reply is fast
Quick service. Keeps me well informed of whole shopping experience. Order received, shipped, delivery date.
The new device makes the vape oil taste burnt! I put in the old tank and coil and everything tastes fine, I am not sure if this device I bought from you is defective, but it sure tastes like it.
Great prices! Fast delivery 💨 my package came a day early 😊
I was looking for the Falcon coil replacements as our local store cannot keep them in stock 🙄. I ordered on a Tuesday and received the replacement coils in 2 days! Thank you!
service , small word with large meaning this company stands behind their products . most today will not , buy with confidence. lynn Sheffield a most happy user.
Based on analysis of 22 reviews rated 1-2 stars for Rock Bottom Vapes
“Rip Off one Pyrex tube for almost $4 Bucks”
“I ordered an e-cig that was equipped with 2 defective atomizers, I asked that they send me replacement atomizers whic...”
“US Postal Service says they delivered it to my locked mail box yet it's not there”
“US Postal Service says they delivered it to my locked mail box yet it's not there”
“I was met with an excuse filled response about it being the usps who doesn't have the right tracking software”
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Rock Bottom Vapes is an online retailer specializing in vaping products and accessories. The company offers a wide range of items, including e-liquids, vape pens, and various vaping devices, catering to both novice and experienced vapers. Rock Bottom Vapes aims to provide customers with quality products at competitive prices, making it a convenient choice for those seeking to purchase vaping supplies. The target market for Rock Bottom Vapes includes individuals looking for alternatives to traditional smoking, as well as those who are interested in exploring the vaping lifestyle. By offering a diverse selection of products and a user-friendly shopping experience on their website, www.rockbottomvapes.com, the company seeks to meet the needs of its customers while promoting responsible vaping practices.
Rock Bottom Vapes enjoys a strong reputation among its customers, with many praising the fast shipping and excellent customer service. Reviewers frequently highlight the professionalism and helpfulness of staff, particularly noting quick resolutions to issues, such as missing items. The quality of products and competitive pricing also receive commendations, making it a preferred choice for many consumers. However, a small number of customers express frustration over order fulfillment issues, including missing items and delays in shipping. Despite these complaints, the overwhelming majority of reviews reflect satisfaction with the overall experience. People appreciate the reliability and efficiency of the service, contributing to a positive sentiment overall.
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