Rock Bottom Vapes
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Professional & honest- a 1st class business/owner!
I've been ordering from Josh for a about 4 years now, and he has ALWAYS been super helpful, professional and honest. If I have a question or need a recommendation, he is quick to help & is very patient. A while back, when I was using a brand of coils that are well-known for knock-offs, I was sent 2 boxes of fakes from this shop- which sucks, but isn't his fault, as the serial #'s can only be checked AFTER purchase. He was extremely apologetic, sincere & didn't hesitate to make it right (w/proof). He acted swiftly & didn't make me jump thru a bunch of hoops to get a refund/replacement. He is straight up, he's fair and, of equal or MORE importance to me, he is polite, courteous & professional. At this shop, the customer is still top priority; and sadly, that concept is rapidly becoming lost/foreign w/ too many businesses today.