Last reviewed over a year ago
Over a year ago
I've been ordering from Josh for a about 4 years now, and he has ALWAYS been super helpful, professional and honest. If I have a question or need a recommendation, he is quick to help & is very patien... See more
Over a year ago
Rock Bottom Vapes is outstanding, and I've recommended them repeatedly to others. They carry the very same, top-notch products as other vape retailers, yet at a fraction of the cost. I've purchased ha... See more
Over a year ago
Great Vendor, Great customer service. Never have an issue. Once, one of my products was missing in my package. I emailed, and two days later, I received my replacement no questions asked. Thanks Rock... See more
Good price and on time delivery, but the updates to delivery were not close to the actual location of product in transit, which isnt the worst, but I reached out twice and got no response back. i.e. my package was still listed as shipping label was created for 5 days. If they got back to me at all would have made a huge difgerence
KangerTech T3S Replacement Coils Works great, better than the locals one I purchase before. Fast delivery. I will buy again from this company.
Pleasure working with them
Best price, Fast shipping! Genuine products!
Excellent customer service and quick shipping make Rock Bottom my #1 shop!
Fantastic prompt customer service. Highly recommend.
Delivered on time
Reasonable prices quick delivery....
Great prices and amazing service. My orders always arrives quickly and accurately...every time. I would never even think about shopping anywhere else.
Awesome service! I ordered on Wednesday and received my order on Saturday.
Fast shipping..perfect
Thank you for great products & super fast shipping!
Easy to order, great prices, don't gouge you in shipping.
Rock Bottom is amazing. Some of the best customer service i have ever seen. Products are always packaged nicely and never come damaged. The one time anything went wrong (post office) they emidiately responded back to and shipped me out a replacement without extra charges.
Great communication. The product was exactly what I wanted. Will use them again
Great customer support and response. Deliveries are accurate and quick with USPS priority mail at no cost. Definitely a 5 star company.
Great product and fast delivery. I will be purchasing from Rock Bottom Vapes again.
Excellent service got what I wanted
Online ordering was easy. Delivery was fast, I received my package before the estimated date of delivery. I will be ordering again!
quick delivery/good price.
Based on analysis of 22 reviews rated 1-2 stars for Rock Bottom Vapes
“Rip Off one Pyrex tube for almost $4 Bucks”
“I ordered an e-cig that was equipped with 2 defective atomizers, I asked that they send me replacement atomizers whic...”
“US Postal Service says they delivered it to my locked mail box yet it's not there”
“US Postal Service says they delivered it to my locked mail box yet it's not there”
“I was met with an excuse filled response about it being the usps who doesn't have the right tracking software”
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Rock Bottom Vapes is an online retailer specializing in vaping products and accessories. The company offers a wide range of items, including e-liquids, vape pens, and various vaping devices, catering to both novice and experienced vapers. Rock Bottom Vapes aims to provide customers with quality products at competitive prices, making it a convenient choice for those seeking to purchase vaping supplies. The target market for Rock Bottom Vapes includes individuals looking for alternatives to traditional smoking, as well as those who are interested in exploring the vaping lifestyle. By offering a diverse selection of products and a user-friendly shopping experience on their website, www.rockbottomvapes.com, the company seeks to meet the needs of its customers while promoting responsible vaping practices.
Rock Bottom Vapes enjoys a strong reputation among its customers, with many praising the fast shipping and excellent customer service. Reviewers frequently highlight the professionalism and helpfulness of staff, particularly noting quick resolutions to issues, such as missing items. The quality of products and competitive pricing also receive commendations, making it a preferred choice for many consumers. However, a small number of customers express frustration over order fulfillment issues, including missing items and delays in shipping. Despite these complaints, the overwhelming majority of reviews reflect satisfaction with the overall experience. People appreciate the reliability and efficiency of the service, contributing to a positive sentiment overall.
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