The company were really helpful
The company were really helpful got approval from the start

Over a year ago
Adam was very helpful and made everything easy very good to deal with
Over a year ago
Friendly, professional, excellent timeframe for processing from start to finish.
Over a year ago
Very happy with the company for helping me get what I needed thank you
The company were really helpful got approval from the start
Very professional and helpful. Anyone looking to rent an appliance then I recommend this company 100%
The lady who I spoke to was great, she helped with everything I needed and was extremely polite thank u
The representative who assisted me was very patient and understanding with my limited technical knowledge...lol. He was really helpful and easy to understand when he explained things.
Terry was absolutely fantastic , kept me updated throughout would recommend this company any day! Thanks again terry
Terrific customer service start to end
The way everything went swiftly and smoothly and my computer arrived and was better than I expected very pleased all round thank you
Great customer Cheap rental with plenty of time to pay off AAAA++++
The company has great customer service very helpful friendly and polite
The customer service guy was professional , friendly and the approval was very quick , and the prices are reasonable. I would recomend this company highly to everyone.
Step by step process. Done in my time. Didn't feel rushed in my decision making. Between work it was good to be able bounce between emails , text and calls. And to have my calls actually returned with every call agent pleasant and easy to communicate with.
Customer service is amazing. Extremely caring and efficient. Been with Difrent for over 5 years and absolutely the best
They were very polite, organised and explained everything very well. Fantastic customer service, very satisfied.
Very helpful
Perfect communication, fast and easy definitely recommend.
Second time I’ve gone through these guys, customer service is amazing. Communication is amazing. Everything is clear and processed quickly. Love them.
The two team members I dealt with went above and beyond to get my application sorted and finalised
Terry gave me great customer service, kept ontop of my application and helped me through it all the way to the end. 10/10.
fast & honest & helpful
Always a great outcome when it comes to getting a product from you guys definitely have recommended you guys to family and friends and will continue to
Based on analysis of 10 reviews rated 1-2 stars for Difrent Rental
“the worst customer service i’ve ever come across”
“What a turn off”
“What a turn off”
“Wanted me to give them the bank account information for accounts that I wasn't listed on, including people's names an...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Difrent Rental is an Australian company specializing in the rental of a wide range of consumer electronics and home appliances. Their product offerings include the latest smartphones, such as the Apple iPhone 17 and Samsung Galaxy S25, as well as large-screen 4K televisions. The company provides flexible rental options with competitive weekly pricing, catering to customers who prefer to rent rather than purchase outright. With a focus on convenience, Difrent Rental offers same-day collection and next-day delivery services, making it easy for customers to access the products they need quickly. The platform is designed to serve a diverse clientele, including individuals and families looking for affordable technology solutions. Additionally, Difrent Rental provides free service coverage for manufacturing faults or breakdowns, ensuring customer satisfaction and peace of mind.
Difrent Rental receives overwhelmingly positive feedback from customers, highlighting exceptional service and ease of use. Reviewers frequently mention the friendly and professional staff, with many noting how helpful and prompt the service is throughout the rental process. The application is described as quick and straightforward, contributing to a seamless experience for consumers. However, a small number of reviews express concerns regarding customer service, particularly related to phone communication. Despite these minor criticisms, the majority of customers are very satisfied, praising the company's ability to meet their needs efficiently. Overall, Difrent Rental is regarded as a top choice for rentals, with a strong emphasis on great customer service and a hassle-free experience.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.