Amazing customer service very fast in…
Amazing customer service very fast in reply’s and setting up plan

Over a year ago
Adam was very helpful and made everything easy very good to deal with
Over a year ago
Friendly, professional, excellent timeframe for processing from start to finish.
Over a year ago
Very happy with the company for helping me get what I needed thank you
Amazing customer service very fast in reply’s and setting up plan
This is a great company to go through I am a very happy existing customer it’s a way of getting what you want without the heavy price tag …. 100% happy
Great customer service
Explained everything to me and helped me with everything, had great manners and was pleasant whilst have to to deal with the whole application
Great company. Willing to give me a go
Amazing company, great process and super quick delivery
I've been going through Difrent for a couple of yrs now and can't fault them. Clear and upfront with fees. The staff are all amazing.
Your was very helpful and very good
Awesome service and the best prices I've found from all the buy now pay latter providers.. this team is the best I've had interactions with! Trust me you can ask for anything and they'll find a way to get it and give you great competitive rates!
My recent experience with Difrent was excellent the application process was easy to follow and communication was excellent
Very easy to deal with
Simple straight forward procedure, pleasant to speak with, very helpful.
Friendly customer service, above and beyond performance and help and was very happy to answer any questions I had
the worst customer service i’ve ever come across! i will never send anyone to rent from here EVER.
Absolutely horrible i wouldn't never recommend this place to anyone, today i spoke with a lady and she was being extremely rude , customer service is rubbish, Had to call them plenty of times before i could get an answer and when i did, the lady was very dry and seemed to hate her life working at this place!! Not recommended what's so ever ! maybe if you treated your customers with respect you wouldn't have so much bad reviews.
The customer service with this company were terrible ! I would never ever tell anybody about this nor will I ever attempt to rent a phone from them.They were not helpful whatsoever & on top of that were outrageously rude ! No one attempted to contact me back to discuss further application, I had to show initiation myself. When I did they were rude and decided to threaten me with investigation on a matter that is not in their jurisdiction, I find that utterly disturbing as I’m not sure what type of people you come across in this business but I for sure know that you have it wrong. As I was willing to rent a phone for my younger brother that has been going through some difficulty with bullying at school.But we didn’t get that far into the conversation, as I got interrupted with allegations that were not even needed to be said. It was the attitude and disrespect that said it all. Also if you do contact this business and speak to a young man name KENNY, I think his name was.Their was a lady earlier in the morning that I did speak to aswell,she had the same attitude.Be cautious, as they will disrespect you. Thankyou.
The process was equally as fluid as last time I got a device through your company. Customer service was satisfactory I have no complaints.
Team has been patient and understanding with response time. Application is super fast and easy.
Great service, such a breezy process.
Was very easy to talk to the staff and respons was great
Based on analysis of 10 reviews rated 1-2 stars for Difrent Rental
“the worst customer service i’ve ever come across”
“What a turn off”
“What a turn off”
“Wanted me to give them the bank account information for accounts that I wasn't listed on, including people's names an...”
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Difrent Rental is an Australian company specializing in the rental of a wide range of consumer electronics and home appliances. Their product offerings include the latest smartphones, such as the Apple iPhone 17 and Samsung Galaxy S25, as well as large-screen 4K televisions. The company provides flexible rental options with competitive weekly pricing, catering to customers who prefer to rent rather than purchase outright. With a focus on convenience, Difrent Rental offers same-day collection and next-day delivery services, making it easy for customers to access the products they need quickly. The platform is designed to serve a diverse clientele, including individuals and families looking for affordable technology solutions. Additionally, Difrent Rental provides free service coverage for manufacturing faults or breakdowns, ensuring customer satisfaction and peace of mind.
Difrent Rental receives overwhelmingly positive feedback from customers, highlighting exceptional service and ease of use. Reviewers frequently mention the friendly and professional staff, with many noting how helpful and prompt the service is throughout the rental process. The application is described as quick and straightforward, contributing to a seamless experience for consumers. However, a small number of reviews express concerns regarding customer service, particularly related to phone communication. Despite these minor criticisms, the majority of customers are very satisfied, praising the company's ability to meet their needs efficiently. Overall, Difrent Rental is regarded as a top choice for rentals, with a strong emphasis on great customer service and a hassle-free experience.
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