Review summary

RedAwning Vacation Rentals has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Hosts beware

Hosts beware. Do not list with this rental platform. The communication, follow through, and payment processes are horrible! It has been 2 weeks since we hosted a two-day rental and no one has responded to a single email that we have sent and we have had to involve the Better Business Bureau of the polarimo County California local licensing board. Do yourself a favor and read the Better Business Bureau and all reviews that aren't published by Red awning as they are biased. Unless you feel like being constantly managing right awning more than you would have managed your own platform or property. They are simply a high price listing service that expects to get cleaners through turno and maintenance through Thumbtack and will say they are a full service platform but they are no service platform. Please do your homework and believe the things you read

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J
Lack of professionalism and knowledge

I had a very disappointing experience with RedAwning, specifically with a representative named Scott. He was not only unhelpful, but he also demonstrated a complete lack of knowledge. Instead of trying to help or offer solutions, he was dismissive throughout the call and ultimately hung up on me before I had even finished speaking. This behavior is completely unacceptable. It has caused me to lose all trust in RedAwning.

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c
Cancelaron mi estancia de último momento

Cancelaron mi estancia de último momento

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LN
“This townhome was absolutely perfect…

“This townhome was absolutely perfect for UofI graduation in May! The location was 2 blocks from commencement making it ideal for every type of event associated with the university. The accommodations included every detail possible - tastefully decorated.”

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All reviews

1,000 total • Write a review

Showing 791 - 800 of 996 reviews
c

Very fast booking and very easy

Very fast booking and very easy. Thanks for making our last minute decision for a beach weekend.

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cJ

They made booking yourself very easy…

Absolutely horrible this unit is completely damaged and nothing like the pictures disgusting , smells old and definitely not properly taken care of. Completely Disappointing.

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Id

The location was next/ In Between two…

The location was next/ In Between two abandon houses, never stayed at this location, my 87 years grandparent didn’t feel safe, I lost 1300 from just booking this location. Horrible experience I will never reference this location to anyone and I will be putting a bad review on air bnb with photos

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c

You guys made it easy with easy to…

You guys made it easy with easy to follow instructions along with reminders.

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CV

Great service and nice room with view…

Great service and nice room with view to the beach.

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D

I booked a unit and once we arrived and…

I booked a unit and once we arrived and checked in there were people already staying inside of the unit. Myself wife and kids stayed another 2hrs to get another unit for only the same thing to happen again. We very upset at this point and demanded our refund! It's a shame too because the place is beautiful.. This happened 3/29/24

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c

Too many texts and emails

Too many texts and emails

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R

It was easy and convenient to rent.

It was easy and convenient to rent.

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DF

Beautiful home, lots to do!

Beautiful home, fully stocked with all necessities, had a wonderful family vacation playing indoors and outdoors

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c

Contract difficulties

The communication/notifications were difficult. The required document signature took several attempts to actually be delivered. Just glad we have previously been to the location and know where to check-in.

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