CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

 

© 2026 TrustNew, Inc. All rights reserved.

SitemapAccessibility
HomeRapid Shipping Reviews
Rapid Shipping logo

Rapid Shipping Reviews

2.5384615384615383 out of 5 stars
2.5384615384615383 out of 5 stars
2.5
|Average|26 reviews

Last reviewed 6 months ago

TrustScore

2.5
2.5384615384615383 out of 5 stars
Average
5 out of 5 stars
9
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
15
26 reviews in total

Review summary

Rapid Shipping receives a mixed response from customers, with a significant number expressing dissatisfaction. While some reviewers praise the helpfulness and promptness of staff like Matthew and Karen, noting smooth shipping experiences, the majority report severe issues. Many customers claim the company has gone bust, with lost items and unresponsive customer service being common complaints. Reviewers describe long waits for quotes, additional unexpected charges, and damaged goods upon arrival. The inconsistency in service quality leaves many feeling frustrated and unsupported, especially during critical shipping processes. Overall, despite a few positive experiences, the prevailing sentiment is negative, urging potential customers to reconsider using Rapid Shipping.

✨
Based on reviews, created with AI

See what reviewers are saying

Patrick Ryall
Patrick RyallFeatured

6 months ago

1 out of 5 stars

The company has gone bust

The company has gone bust. Matthew Winter, the owner, cannot be found. I have a 35k motorbike stuck in the UK, as we cannot gain the required paperwork. The entire fiasco is a nightmare. They have lef... See more

Russ C
Russ CFeatured

9 months ago

1 out of 5 stars

Seems to have gone bust

Seems to have gone under - no reply from emails and the phone number doesn't work. All my personal items lost. No idea how to claim compensation.

Gabriel Avalon
Gabriel AvalonFeatured

Over a year ago

1 out of 5 stars

Please read the reviews and avoid this firm

I would like to take this opportunity to tell everyone about this company and its CEO Mathew Winter. I requested a shipment of a small item to Washington State in America. Three weeks later I had not... See more

Gaffer
GafferFeatured

Over a year ago

5 out of 5 stars

Always helpful

Always helpful

Filter by rating:
Sonya
Sonya
1 reviews•New Reviewer
over 5 years ago
1 out of 5 stars

This company is a scam

Be very careful about this company. I called them for a shipping quote and they were the cheapest around. Matthew said he would email me the quote. He never did. I tried calling multiple times to chase up on this quote. Different people picked up the phone and I left multiple messages but Matthew never got back. And neither did anyone else. Today I find a £20 charge to my phone bill for all the phone calls on the 0845 number I used to call Rapid Shipping. Apparently Rapid Shipping charge a service fee for you to call them. This company sounds like a scam that is making money not off being freight forwarders but off the service fee they charge on the multiple calls you make to them.

Helpful?
Charlie
Charlie
1 reviews•New Reviewer
about 7 years ago
1 out of 5 stars

Poor atttitude to customers

Poor atttitude to customers

Helpful?
Oliver Bentley
Oliver Bentley
1 reviews•New Reviewer
over 8 years ago
5 out of 5 stars

Used this company to import 3 pallets …

Used this company to import 3 pallets from China. Very efficient and helpful advice for a novice. Recommended.

Helpful?
Tim Bailey
Tim Bailey
1 reviews•New Reviewer
about 12 years ago
1 out of 5 stars

Dreadful

Following my original complaint that I was sold the wrong product for my personal items being shipped, I am disgusted to discover that I am being deceived about what I was apparently told about the service before my goods were collected. There were no such warnings about possible delays or the type of load I wanted shipped being untypical for the company to manage. I have been mislead and I am now taking legal action. I don't see why I should just accept this kind of poor service.

Helpful?
Teo K
Teo K
1 reviews•New Reviewer
about 12 years ago
4 out of 5 stars

Efficient and reliable

Moving stuff abroad is in itself a stressful endeavour. However, it was made easy by Rapid Shipping. I have to say I am pleasantly surprised by their services in the UK. They kept me updated of their arrival time and was very quick, tidy and efficient in their packing process. The delivery arm in Malaysia was commendable as well. My only criticism was that one item was damaged during the transfer.

Helpful?
sriampha
sriampha
1 reviews•New Reviewer
about 12 years ago
5 out of 5 stars

Excellent shipping

Rapid shipping there are experience,responsibility for customers.I been used couple of time and will be always use. Many thank S.devois

Helpful?
Previous12

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About Rapid Shipping

Rapid Shipping is a UK-based company specializing in international freight shipping services. Catering to both household and commercial clients, the company offers a comprehensive range of shipping solutions that accommodate shipments of varying sizes and destinations. With expertise in the shipping industry, Rapid Shipping provides tailored advice and support, whether for first-time exporters or experienced movers seeking competitive pricing for international relocations. The company is committed to ensuring a hassle-free shipping experience by offering specialist packing services, including free packing boxes and professional packing for larger consignments. Additionally, Rapid Shipping can create custom wooden shipping cases for fragile goods, ensuring they are securely transported. Customers can easily obtain quotes online for their shipping needs, making it a convenient option for those looking to ship internationally.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

⭐
Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.