Purely Pets Insurance Reviews

Very helpful

Increase policy is excessive only reason I am still with you is I've been too busy to look at alternative

Very sadly my dog died unexpectedly. Purely’s Pets were so kind, they dealt with everything online, in a timely manner and very sympathetic. They even gave me a courtesy call to explain everything they had done. Thank you for removing one worry at an awful time

Desperate for reviews. I haven’t even started the policy yet but I’ve had 4 emails begging for reviews. I inputted everything on the website, you just took my money. If my pet needs the policy I’m already worried you won’t help in any way

Great prices, easy to use, and quick delivery

Purely pets is good value for money and offers lifetime insurance although premiums go up with age as with all companies.the advice line to a vet is an excellent idea.we have used this service once when we were unsure what to do when our dog ate something he shouldn't have done. We have made one claim which was resolved fairly quickly and we found it fairly easy to contact the company.

Very irritating that I couldn’t complete my purchase online because of an unspecified problem only disclosed very near the end.

We recently lost our 11 Yr old dog and claimed on our insurance within a week we had a payment back very quickly dealt with. We have now given a home to buster and decided to insure him with yourselves quote and getting him insured wad easily done without any trouble very pleased with the service we have received for both our dogs in different circumstances

It was easy although it would be easier if I could have done both my pets at the same time. I’m a returning customer and I know that it is easy to deal with PurelyPet.

Purely pets was there when we needed them .it was quite a simple process to put in a claim and resolved quickly .although we had to pay the vet first and claim afterwards and ours was a smaller claim it came with a big access ,but with a bigger claim it wouldn’t be so bad .quickly sorted out

Made my first claim, the process was understandable and straight forward. Purely Pets kept me upto date of progress at each stage. The conclusion didn't take long at all. No hassle and good explanation of payout. I would happily recommend Purley Pets.

First timed had to use my pet insurance and very impressed think it was settled within 72 hours !!

Purely Pets provide a first class service from the minute you contact them to make a claim for your poorly pet. Claims are settled very quickly between them and the veterinary team without any stress on the client. Cannot praise them highly enough.

We have just lost our dog of nearly 14 to Cushings and diabetes. Purely pets have dealt with the vets directly and kept me informed by email, they have paid out on all the claims except the excess very professionally and promptly and I could not praise them enough for their sensitivity in this very sad outcome.

Grateful for this service