CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

© 2025 TrustNew, Inc. All rights reserved.

SitemapAccessibility
    HomeFood & BeveragesPure Pet Food Reviews

    Pure Pet Food

    4.562 out of 5 stars
    4.562 out of 5 stars
    4.6
    |Excellent|1,000 reviews

    TrustScore

    4.6
    4.562 out of 5 stars
    Excellent
    5 out of 5 stars
    833
    4 out of 5 stars
    54
    3 out of 5 stars
    26
    2 out of 5 stars
    16
    1 out of 5 stars
    71
    1,000 reviews in total

    Review summary

    Pure Pet Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

    People also looked at

    1 / 2

    Webbox Pet Food

    webbox.co.uk

    2.04 out of 5 stars
    2.0 (72)

    Food

    www.food.com

    4.36 out of 5 stars
    4.4 (44)

    Heat Providers

    heatproviders.uk

    4.91 out of 5 stars
    4.9 (11)

    Wellness Pet Food

    wellnesspetfood.com

    2.45 out of 5 stars
    2.5 (11)

    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    Fussy dog

    Our dog was a fussy eater but absolutely loves her Pure Pet Food. The website is excellent and is very easy to amend ord...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Excellent customer service

    Excellent customer service, second to none.

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Lucy simply loves her food now

    Lucy simply loves her food now. The variety of it is ideal for dogs that easily get bored of their food. We change them ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Good product

    Good product and they are attentive to the customers requirements - both human and pet.

    0
    0
    🔥 High engagement

    Want your best reviews featured?

    Premium pins get 15× more visibility and boost customer trust

    Filter by rating:
    Simon Green
    1 reviews
    6 months ago
    5 out of 5 stars

    5* review from Arthur and Olive

    My two French Bulldogs were quite picky with raw and kibble until i discovered Pure! They absolutely love it and make the most amusing noises in anticipation. Without a doubt a 5* review from Arthur and Olive !

    Helpful?
    Nicola Creaton
    1 reviews
    6 months ago
    5 out of 5 stars

    100% would recommend

    My 17 month old cocker spaniel, Jasper, loves pure food. He can't wait for the bowl to be put down and told he can have it, he does this little dance 😂. When I noticed his weight was dropping I contacted the pure team and they were so helpful and recommended that I increase his food and see how it goes. When it came to ordering again I was unsure how to increase his intake and get a bigger bag, the pure team were again super helpful and sorted it out for me. Whilst he has been on pure I have noticed that Jasper has better 💩 his coat is healthier and he absolutely loves the food. The food is very easy to make up and less bulky to store then a huge bag of kibble and I definitely don't have enough freezer space for the frozen options. Perfect thank you

    Helpful?
    Eloise Ford
    1 reviews
    6 months ago
    5 out of 5 stars

    Worth every penny for my dog

    Nearly 12 months ago I wanted to try something different for my elderly dog who suffered from irregular bowel movements and terrible itchy flakey skin of which he was taking appoquel to relieve it. In the first two weeks his bowels improved and have been pretty regular since. In terms of his skin we didn’t see any improvement for 6months but slowly but surely it improved and he hasn’t had a flare up for months and months and he is no longer taking appoquel. I was happy that the food helped with one problem as his skin issues have been life long just wish we’d found Pure Pet Food earlier

    Helpful?
    Karen
    1 reviews
    6 months ago
    5 out of 5 stars

    One very happy Boxer puppy

    Frank our six month old Boxer puppy has been on Pure for about 4 weeks now and we have seen a massive improvement in his coat, and he is no longer scratching at his skin. Frank really enjoys his food since moving over to Pure and he has never left a meal and he licks the bowl clean every time. The customer service is second to none and we feel as though Pure are genuinely interested in how Frank is managing on his Pure diet. Pure is more pricey than other brands and Frank is already 21kg so we’re hoping we can continue to afford the cost to keep him happy and content on Pure for a very long time.

    Helpful?
    Holly
    1 reviews
    6 months ago
    4 out of 5 stars

    Both my dogs love the food however …

    Both my dogs love the food, however despite being on the advised amount of food they have both lost weight and are now in addition having biscuits. Also I really wish they had larger scoops. When you have multiple dogs and you have to do 4 scoops of food and then water it does get a little tiresome.

    Helpful?
    Aileen Davidson
    1 reviews
    6 months ago
    5 out of 5 stars

    Brilliant company

    Brilliant company , very helpful with all your pets needs , our Cocker spaniel loves his food he thinks it's very tasty , we've had him on PURE for a few months now & haven't looked back his coat is lovely & shiny his digestive system is so much better too , his order comes automatically every 2 months , there is a variety of meals to choose from. Thank you Pure from a very grateful BAXTER & Family ❤️

    Helpful?
    Lucy
    1 reviews
    6 months ago
    5 out of 5 stars

    Very happy

    Food arrived on time and my puppy loves it!

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Christopher Freeman
    1 reviews
    6 months ago
    5 out of 5 stars

    Fergie the Fussy GS

    Thanks to you all at Pure Pet Food , Great choice of Products, and a great Delivery Service Fergie has had a hard time to get on top of her food problems, Pure has done the trick and she is is doing very well now, Thanks, C F

    Helpful?
    R U
    1 reviews
    6 months ago
    5 out of 5 stars

    Fantastic

    Tried Pure for my epileptic dog after doing some research as her seizures are triggered by food/eating. Moved from kibble which claims to be 'natural' and not the cheapest brand. In my research I found that Glutamate can exacerbate seizures, and after speaking to customer services, they quickly confirmed that their food does not contain this - so that prompted me to give it a try - anything is worth a try to help to lessen the amount of seizures my dog has. Transitioning was easy, she took to it more or less straight away and now looks forward to every mealtime - and licks the bowl clean! Her stools improved within a day or two and she has lost a few Kg which she looks much healthier for. After just over two weeks we haven't seen any signs of seizures yet (she typically has one or two a month) and she is on medication for this, so it is a bit too early to say whether or not the food has made any improvement but I have every faith and everything crossed that it will at least help. Health aside, the food is so easy to store and quick to make up for our pooch. It's great for travelling with. Yes, it's expensive, but for me I feel it is totally worth the price. Customer service is fantastic and its great to be able to support a growing local company based in Yorkshire. Thank you !! (I will update my review regarding its effect on her seizures, as I know lots of pet parents will want to know about this!)

    Helpful?
    paula c
    1 reviews
    6 months ago
    5 out of 5 stars

    Our dog loves this and is doing well

    Our dog loves this and is doing well. Easy to use and store

    Helpful?
    Amanda Allen
    1 reviews
    6 months ago
    5 out of 5 stars

    So easy to use

    So easy to use, easy to measure the required amount and both our dogs love it! They do a little “dinner dance” when we mix it up for them

    Helpful?
    Melanie Baggs
    1 reviews
    6 months ago
    5 out of 5 stars

    11 year old pouch with pancreatitis & Epilepsy

    My 11 year old dog gets so excited at dinner time now. I would recommend this food to anyone! It is so easy to store. We always make it up with warm water and he absolutely loves it! We were a bit worried at first how he would get on, as he has pancreatitis and epilepsy. Because of the very helpful staff who always reply very quickly, giving us the comfort of knowing it is safe for him. Our Sam is now back to his old happy self. We do only have one problem. Our cat is put out that the dogs food is better than his! 😂😂

    Helpful?
    jimmy ormston
    1 reviews
    6 months ago
    3 out of 5 stars

    Oscar was sick with his chicken food

    Oscar was sick with his chicken food

    Helpful?
    Rosy Hunter
    1 reviews
    6 months ago
    5 out of 5 stars

    No one believes that Elsa is 10yrs old, she looks great!

    Elsa has had so many compliments from family & friends about how well she looks. She's lost her tummy (she was never fat, just a bit flabby underneath) Now she looks sleek & healthy. Her coat condition has improved 100%,she's so shiny & soft. She loves her Pure food, her poos are brilliant too. She also doesn't itch & scratch anymore. 7 months in & it's the best choice I've made for her. Very pleased!

    Helpful?
    Amy King
    1 reviews
    6 months ago
    5 out of 5 stars

    Perfect Pet Food

    Pure pet food makes feeding both of my dogs so easy! The questionnaire is so detailed as well so I could get food that matched their dietary requirements perfectly. I honestly could not be any happier and my dogs are so much happier and healthier too. Thank you so much for such an amazing pet food!

    Helpful?
    Laura
    1 reviews
    6 months ago
    5 out of 5 stars

    My dog loves his pure food gobbles it…

    My dog loves his pure food gobbles it up as soon as it is put out

    Helpful?
    Julie
    1 reviews
    6 months ago
    5 out of 5 stars

    All my dogs love this food

    All my dogs love this food. It’s healthy for them and convenient to keep. The phone contacts are so helpful and my queries are answered very soon. So glad we swapped to Pure

    Helpful?
    Jane Woolley
    1 reviews
    6 months ago
    5 out of 5 stars

    Excellent customer support

    Excellent customer support, rang enquiry about my billing and the advisor came across as very friendly and knowledgeable. Answered my enquiry very well.

    Helpful?
    MRSKARENRANDLE
    1 reviews
    6 months ago
    5 out of 5 stars

    Douglas.

    Douglas has so much more energy. He looks so happy on his walks and seems fitter than ever. His bowl is always empty as soon as his food is put down. The transition to pure food was so easy as he loves the taste. Xx

    Helpful?
    Dan kostromin
    1 reviews
    6 months ago
    5 out of 5 stars

    Great food

    Great food! Luna started onit as a 4 month old pup with a sensitive tummy to most foods I tried until this. Now she's fine her coat feels amazing and she seems very healthy and happy. Would definitely recommend

    Helpful?
    Previous43444546474849Next

    The CrowdTrust Experience⭐

    Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

    Take a closer look

    Company information

    Unclaimed profile

    This profile hasn't been claimed by the business owner.

    ⭐
    Our guarantee

    We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.

    Category

    Food & Beverages