CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

© 2025 TrustNew, Inc. All rights reserved.

SitemapAccessibility
    HomeFood & BeveragesPure Pet Food Reviews

    Pure Pet Food

    4.562 out of 5 stars
    4.562 out of 5 stars
    4.6
    |Excellent|1,000 reviews

    TrustScore

    4.6
    4.562 out of 5 stars
    Excellent
    5 out of 5 stars
    833
    4 out of 5 stars
    54
    3 out of 5 stars
    26
    2 out of 5 stars
    16
    1 out of 5 stars
    71
    1,000 reviews in total

    Review summary

    Pure Pet Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

    People also looked at

    1 / 2

    Webbox Pet Food

    webbox.co.uk

    2.04 out of 5 stars
    2.0 (72)

    Food

    www.food.com

    4.36 out of 5 stars
    4.4 (44)

    Heat Providers

    heatproviders.uk

    4.91 out of 5 stars
    4.9 (11)

    Wellness Pet Food

    wellnesspetfood.com

    2.45 out of 5 stars
    2.5 (11)

    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    Fussy dog

    Our dog was a fussy eater but absolutely loves her Pure Pet Food. The website is excellent and is very easy to amend ord...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Excellent customer service

    Excellent customer service, second to none.

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Lucy simply loves her food now

    Lucy simply loves her food now. The variety of it is ideal for dogs that easily get bored of their food. We change them ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Good product

    Good product and they are attentive to the customers requirements - both human and pet.

    0
    0
    🔥 High engagement

    Want your best reviews featured?

    Premium pins get 15× more visibility and boost customer trust

    Filter by rating:
    James Cook
    1 reviews
    6 months ago
    5 out of 5 stars

    Our dog loves her Pure food

    Our dog loves her Pure food. The online portal is incredibly easy to use and allows us to manage our dog's food deliveries with ease.

    Helpful?
    Margaret Christie
    1 reviews
    6 months ago
    1 out of 5 stars

    I have told you for ages I don’t want…

    I have told you for ages I don’t want this food anymore why is no one listening , just because I forgot to skip this this month you don’t have the right to presume I want it

    Helpful?
    Dave Emmett
    1 reviews
    6 months ago
    5 out of 5 stars

    Poop bags … easy work!

    Milo is enjoying his food more than ever. We used to have to coax him into having his food there is no hesitation now.The real big difference that we notice is in his digestion and the obvious effects when we use poop bags!! So much easier since Milo went Pure.

    Helpful?
    Lisa King
    1 reviews
    6 months ago
    5 out of 5 stars

    Would definitely recommend

    We wanted to share our positive experience with Pure Pet Food, particularly regarding its impact on our dog, Millie. After a recent consultation with our veterinarian, it was recommended that Millie needed to lose weight for health reasons. Although we tried various brands of dog food, we did not see any significant results. The vet suggested their proprietary brand; however, the cost was quite expensive. In our search for a more affordable option, we discovered Pure Pet Food. The preparation and portioning are remarkably straightforward, and Millie has shown an incredible enthusiasm for the salmon flavour. Most importantly, we have started noticing noticeable improvements in her weight loss journey. We are truly delighted with the progress Millie has made since incorporating Pure Pet Food into her diet. It is gratifying to see her become healthier and more energetic. We wholeheartedly recommend Pure Pet Food to any pet owner facing similar challenges.

    Helpful?
    Gennon Carter
    1 reviews
    6 months ago
    3 out of 5 stars

    overall experience was good!!The…

    overall experience was good!!The quality of the food could be more improved

    Helpful?
    Sarah Waddicor
    1 reviews
    6 months ago
    1 out of 5 stars

    Worst staff service ever

    Worst staff service ever! They care about money not customers. I had a great experience with the trial so I continued to the subscription, they were quick to take the £100 from my account…. The food didn’t arrive so when chased up I was told it was damaged in transit so they sent another, no they sent the same damaged box which was left in my garden in bits with the food hanging out. I’ve tried contacting them now since March 23rd and I’m still waiting for a response from customer service. AVOID THIS COMPANY AND TAKE YOUR MONEY TO A COMPANY THAT CARES ABOUT YOUR PET.

    Helpful?
    Clive Dibben
    1 reviews
    6 months ago
    5 out of 5 stars

    Excellent service

    Excellent service, very easy to adapt delivery dates and recipes with a good selection of optional treats. Our boy loves the food (actually loves anything that even looks like food) and cleans his bowl out at every meal.

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Anita Stephenson
    1 reviews
    6 months ago
    4 out of 5 stars

    Wasn’t sure at first but it was…

    Wasn’t sure at first but it was recommended to me and the food we were using our golden retriever stopped eating! The price of pure food is expensive to me however my dog loves it so far she had the Game, Turkey flavours and eats every bit. The order is easy to change flavours and when you need your delivery. We are trying a different flavour for our next order.

    Helpful?
    smootherby Maple
    1 reviews
    6 months ago
    5 out of 5 stars

    When your Dog Cries for her Tea.

    Changing your pets food is quite a substantial event. My decision to change from Kibble and meat wasnt taken lightly. It's a crowded market when it comes to alternative dog food and a minefield at best. After research I decided to try 'Pure' Royal my Border Collie actually cried for her tea which was a definate 'Yes' from her. It took a few weeks to work out the right amount of food she needed for her activities, So I popped her on the scales at the Veterinary, her weight was dropping too much so I called 'Pure' and spoke to a nutriotionist (Elle?) Veterinary even said 'Royal' looked really well, my friend who has a collie remarked on her coat and well being, needless to say he is trying 'Pure' on 'Winnie' his BC. When your Veterinary and Friends remark on your pet looking 'Really Well' that is a great Endorsement..But even better when you pet cries for her Tea as its so 'Scrummy' and Good For Her.

    Helpful?
    Kevin Hanson
    1 reviews
    6 months ago
    5 out of 5 stars

    Shabb’s been eating pure now for…

    Shabb’s been eating pure now for several years and he’s thriving on it 👍

    Helpful?
    Silvana
    1 reviews
    6 months ago
    5 out of 5 stars

    I'm so glad I saw an advert online for…

    I'm so glad I saw an advert online for Pure Pet Food. Bruno absolutely loves his food and the sensitive recipes suit him as he's prone to allergies. It's so easy to enter your pet's details online and receive a recommendation tailored to their needs. The service is excellent and it's so easy to go into your account and change the delivery date or the recipe. Thank you.

    Helpful?
    Iz
    1 reviews
    6 months ago
    5 out of 5 stars

    Dog food that really can be tasted by a human!

    My subscribed food order turns up exactly as promised so the company’s systems are reliable. I love being able to sample a smaller pack of a hitherto untasted recipe. I now know that my pup likes them all! He comes running as soon as the pack is opened! He is healthy and his coat is beautiful.

    Helpful?
    Jayne
    1 reviews
    6 months ago
    3 out of 5 stars

    The courier let's you down

    The courier let's you down. My deliveries are late (often 3-4 days on average) the boxes are damaged or no box at all and repackaged in a bag.

    Helpful?
    mrs helen jane mutlu
    1 reviews
    6 months ago
    5 out of 5 stars

    My dog have really bad stomach problems…

    My dog have really bad stomach problems with all foods until she started on pure food and now it’s so much better and she loves it .

    Helpful?
    HELEN BROADHURST
    1 reviews
    6 months ago
    5 out of 5 stars

    Minnie our Jack Russell is thriving on…

    Minnie our Jack Russell is thriving on this food. She loves it,

    Helpful?
    Deborah Charlton
    1 reviews
    6 months ago
    5 out of 5 stars

    OMG, your dog will love this

    OMG, I can’t go on about this food enough, Maia was constantly scratching and chewing her paws. She had licked and pulled all the fur out from her backside!! This was on really expensive Orien dog food 🫤. She’s stopped licking paws, fur has grown back round back side , Maias coat is soft and shiny and her eyes lovely and bright. Occasionally she licks but not like before. SHE reminds me when it’s meal times she loves it, she used to be a fussy eater . Maia runs through to let me know it’s gone, she stands at the door until I follow her through to see. It has caused a couple of paw swipes at meal times, as my two cats Willow and Lexie have sat waiting in line, and swiped Maia to get her away so they can eat it haha . Maybe that’s the next project one for cats ?!! It’s not an issue to change food choice which I will do next order to give her variety, I love she get two different flavours delivered. Happy Maia, happy Mum . Maias a German Shepherd like most shepherds stomach issues and sensitive to lots of ingredients, this really is great.

    Helpful?
    Ms Cartwright
    1 reviews
    6 months ago
    5 out of 5 stars

    My beautiful Cavapoo Buddy was a little…

    My beautiful Cavapoo Buddy was a little bit fussy with his food, so much so he would miss meals. This was not budget foods, but quite expensive. However since changing him to Pure, he licks his bowl clean and never misses a meal. His curly coat is so soft, and he is in fantastic condition. Thank you Pure.

    Helpful?
    Christine
    1 reviews
    6 months ago
    5 out of 5 stars

    Dogs love their pure

    Charlie and Dolly love their pure dog food and it's so easy to store and serve. Website is really easy to use and adapt orders.

    Helpful?
    hannah sillince
    1 reviews
    6 months ago
    5 out of 5 stars

    Excellent product and customer service.

    My dog has been on pure for over 8 months now. Originally went over to it to find a healthier and easier alternative to tinned food. My experience of it had been perfect, my dog loves the food, she is looking great, the deliveries are so easy to manage as a busy working mum and when the dental sticks didn't arrive I'm my order recently the responded to my contact promptly and sorted straightaway. Really impressed!

    Helpful?
    Tor meacham
    1 reviews
    6 months ago
    5 out of 5 stars

    Food delivery

    Customer service was great! Even when I felt silly they reassured me it was for a good reason. Thank you again!

    Helpful?
    Previous41424344454647Next

    The CrowdTrust Experience⭐

    Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

    Take a closer look

    Company information

    Unclaimed profile

    This profile hasn't been claimed by the business owner.

    ⭐
    Our guarantee

    We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.

    Category

    Food & Beverages