Prop Firm Services is a specialized financial service provider focused on assisting retail traders in achieving funded trader status through its comprehensive Prop Firm Passing Service. The company caters to a global clientele of over 25,000 traders, offering expert support in passing prop firm challenges from well-known platforms such as FTMO, Funding Pips, Topstep, Apex, and FundedNext. With a team of experienced traders and a strong emphasis on risk management, Prop Firm Services aims to facilitate successful trading outcomes for its customers.
The company's services include challenge passing, funded account management, and ongoing trader support, ensuring that clients can navigate the complexities of the trading environment effectively. Prop Firm Services prides itself on a high success rate and a commitment to confidentiality, providing a secure and professional trading experience for individuals seeking to thrive in the financial markets.
Prop Firm Services | Prop Firm Passing Service has a mixed customer experience.
Prop Firm Services receives a mixed reception from customers, with nearly half of the reviews expressing dissatisfaction. While some reviewers praise the service for its smooth passing process and efficient account management, highlighting quick payouts and supportive staff, many others report negative experiences.
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Common complaints include failures in passing challenges, poor communication after account issues, and accusations of being a scam. Customers express frustration over unresponsive support and unmet promises regarding challenge completion times. Despite a handful of positive testimonials celebrating successful experiences, the prevalence of critical feedback raises concerns about the reliability of the service. Overall, the sentiment leans towards negative, with many warning potential clients to proceed with caution.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.9
36
100%
● Low
2.9 / 5 overall
=
36 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2026.
Last 3 months
1.0▼ 4.0
12-month avg
3.0
All-time
2.9
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
1.0
2
Sep 25
—
0
Oct 25
—
0
Nov 25
—
0
Dec 25
—
0
Jan 26
5.0
1
Feb 26
5.0
2
Mar 26
—
0
Apr 26
—
0
May 26
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 36 most recent reviews.
Top praiseof 17 positive reviews
Customer service59%
10 mentions
Fast & efficient47%
8 mentions
Professionalism29%
5 mentions
Smooth experience24%
4 mentions
“I had an excellent experience with Prop Firm Services from start to finish”
On “Customer service” · Feb 17, 2026
Top complaintsof 19 negative reviews
Account issues68%
13 mentions
Customer service53%
10 mentions
Refund47%
9 mentions
Scam37%
7 mentions
“He breached my account and he told me he would follow his ‘refund policy’ which is getting a new account”
On “Account issues” · Aug 8, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
Overall rating and review count for this company and similar companies
Company
Overall
Legit
Service
Trend
Reviews
Prop Firm Services | Prop Firm Passing ServiceThis company
Bottom line: Prop Firm Services | Prop Firm Passing Service is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 3.1).
Reviews
36 reviews of Prop Firm Services | Prop Firm Passing Service. Filter by what matters to you.
Great prop firm passing service so far. Good customer service and quick to help. My challenges have passed on time. Professional trading team with a smart trading strategy.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The original review is removed because there’s no link embedding allowed. However all the evidences are collected to prove they are a group of scammer and all have been reported to FBI. You are welcomed to ask me for their crime details and all are written together with photos and screenshots.
With attached is the original review:
I find myself extremely disappointed with both the trading strategies employed and the subsequent attitude exhibited after my account suffered losses. They executed only 1:1 Risk-Reward trades, out of which 6 out of 7 resulted in failure. Altogether, these trades resulted in a loss of 800 pips each.
My engagement with them involved a knight challenge from TFT, an aspect I had inquired about at the very outset. At that time, they confirmed their acceptance, so I proceeded to order both their service and the challenge based on their confirmation. However, it appears that they were not adequately familiar with the rules, and at no point did they extend an apology for their unsatisfactory performance.
When I reached out to them seeking a refund, they agreed to process it, yet they kept putting off my subsequent messages since Wednesday. They promised to issue a refund by Sunday, but it seems that might be a dud cheque.
While I won't go as far as to label this experience as fraudulent, I urge you to be aware of my experience with them.
Fraudulent scammer, blew 2 $200k challenges, then blocked my number instead of refunding me. They also intentionally traded the account and opened bad positions the day after I asked them to stop trading my account which is when they immediately blocked my number. There is no team of traders, it is one master account with a trade copier from one person who also manipulates their trading success numbers on myfxbook. Risk management is absolutely terrible. I’ve already contacted my lawyers and I have found out who is responsible behind this fraudulent business.
Update:
After they disputed my review and lost because I sent in our conversations on whatsapp proving validity of me being a customer, they come up with this laughable and pathetic response. They will continue to dispute every bad review and attempt to remove them. Anyone who deals with this scammer please make sure to screenshot and save all your conversations as proof when they dispute your review.
Update 2:
They responded again telling me to message the support team on whatsapp which is where they have me blocked from sending them more messages after they blew 2 accounts and I emailed them as they also asked with 0 response.
Update 3:
Trustpilot has already confirmed my review is real and accurate despite their pathetic attempts to say otherwise. I replied to the email address they had initially sent in their review response, then after I emailed them, they edited their response on here to have me message a number which they have me blocked from to attempt to invalidate my review. I am documenting every single thing this scammer is doing. Propfirmservices please go check your email account ceo@propfirmservices which you asked me to email and I did.
Update 4:
After a whole year they are still trying to remove this review. Pathetic. This review isn't going anywhere as I have already proven to trust pilot that it is in fact a true review, they have a copy of my messages with this scammer
If I didn’t take out the trades he put in he would’ve blown my account keeps adding to losers and when price comes close to SL he moves SL somewhere else not a good
trader with zero knowledge don’t go for it you will just be wasting your money.
VERIFIED: Read this before buying this SCAMMER'S SERVICE
VERIFIED: Before buying this guys package, read this full and decide.
They blew my 100K account in just 1 day. Please don't get their service. No risk management at all. Breached daily loss limit of $5000.
Update 1: This guy is saying that traitor post fake reviews. I submitted my order details with TrustPilot. This guy was responding well till my account blows. After that stops responding. I'm ready to mail him. But I know for sure, he won't respond. I'll send the mail and wait for 5 days and update here soon.
Update 2:
As I said, I sent a mail to, so called CEO of this company 🤣 and below is my mail and his response.
Mail Sent by me:
Hi
My name is Vishnu and I bought your 100K passing package on 27-Sep-2023. My order number is 193. You started trading in my account on 28-Sep-2023 and my account breached 5K daily drawdown in the same day. As per your terms, kindly refund the fees.
His Response:
Dear Client, Thanks for contacting me. After investigate your issue we find that you already put negative review on Trustpilot where our refund policy timeframe is 30 working days.
In this regard we only can offer you a new challenge from our end only. At first you have to delete your review from TrustPilot and send us the proof. We will purchase your new challenge and will make sure you get funded.
Please note here is no other option or offer for you, only a new challenge from our end.
Thanks
👆🏾 this is his response. He didn't have any terms and conditions about not to review till 30 days. Now he's saying he can't refund as I posted negative review but how generous (😆) he is, offering me to give the same package without no fees but on one condition. I should delete this negative review in Trustpilot.
Am I a fool to buy another 100k account with any prop firm, trusting you and your stupid robot?
Let this review be on Trustpilot and atleast 1 person, who see this review and changes his mind, not buying your service, I'll be happy.
Don't buy this scammer's service.
After observing a phase 1 account he had successfully completed, I made the decision to buy his service for 100K account challenge. Initially, he demonstrated a winning streak, achieving a 2% profit. However, the market turned against him, leading to the adoption of grid positions, which raised me a red flag. In addition to the grid strategy, he maintained his positions during high-impact news events, resulting in significant losses that brought the account down to -3%. Throughout this period, the markets remained strongly bearish, and he persisted in trading against the prevailing trend.
Then, on a particular day, both GU and EU experienced a significant downward movement. He leveraged his positions, causing his buy positions to boost the account to 6.8%. However, despite the clearly bearish market conditions, he continued to focus solely on buying GU and EU, even after the hawkish statements made by the FOMC on September 20th. Following this, he attempted to leverage his positions further in an effort to catch a market reversal. Unfortunately, the prevailing trend was too strong, leading to accumulating losses. In just one week, the account balance plummeted from a +6.9% profit to -4%.
The trading decisions made by this individual fall far short of what one would expect from a professional trader. On the last day, he could have closed his trades before reaching a 5% daily drawdown. My account was only at a -3% overall loss, which could have been recoverable. However, his actions and behavior raise concerns about his professionalism and integrity.
It appears that he may be using an EA (Expert Advisor) that only works effectively during specific market conditions. His portfolio consists of High-Frequency Trading EAs, and upon closer examination, it becomes apparent that all the profit was generated within just 1 or 2 days. Therefore, I strongly advise against investing your hard-earned money in this company and individual. To make matters worse, he has not issued any REFUND to me or anyone else I know.
Furthermore, he recently replied me a message with some excuses and with a signature from a supposedly famous trader, typically behavior of a SCAMMER. I want to emphasize that you shouldn't buy any service from this company or individual, by the way he is from Bangladesh, as this individual has exhibited scam-like behavior and lacks transparency and professionalism.
Update 10/10/23: I contacted him by WhatsApp since he has blocked me on Telegram and he proposed to buy a new challenge if I delete the review. But at the time I purchased the service, the policy guaranteed a refund in case of failure. I questioned him and he just said: "Everything will be based on the latest policy". I said I didn't want a new challenge, just a refund.
He said: ***** "Keep happy with your review. No further support for you" ******.
I have proof of everything: Print of deleted telegram chat, print of Whatsapp, receipt e-mail of purchased service.
I'm very disappointed with service. It started of good with my 50k challenge and then from last week my account has been negative and yesterday they blew my account even I warn them on Monday that account has reached over 4% drawdown and they responded that account will get recover. I keep hearing same excuse since from last week the market is not our favour. Since they blew my account yesterday they stop responding to me. According to their refund policy it takes 30 days so now waiting if I will get my refund and I will update this if I do get my refund in next 30 days. I do not recommend this company as they are advertising false information and customer service has been very dispointing.
Update: he has asked to taken this review down or he will block me. I refuse to taken down the review as I'm giving an honest review so now he has blocked me.
They just blew up 200K challenge, hitting daily drawdown limit. No equity protection strategy whatsoever and poor general risk management. The day before, when was still 2K left to hit the daily limit, requested to stop trading but my messages were completely ignored. Looking at last 2 days reviews looks like the guy does not care anymore, just blowing up accounts for everyone. Chances to get back promised reimbursment as guarantee in case of failure are very slim now. So the whole thing is turning into pure scam.
Update: after their reply to this review suggesting to "resolve my issue in 24 hours" I have contacted them giving (one more time) info about my order and prop firm challenge they failed. Had slight hope that they sincerely decided to repair the situation and their image. But, with no surprises, I was asked again (like 2 weeks ago) to take down this review first and only then they can "solve the issue according their policy" (whatever it means, might no necesserily expected reimbursment). When I have refused to remove or modify my review, they told me (in quite rude terms), that they are not going to reimburse anything. I will survive loosing challenge and even those service fee, as it is part of the game, but I want to make sure that guys like this should be out of this (and basically any other) business.
Update 2: I see they are desperately trying to manipulate overall impressions telling outright lie that they are "resolving my issue". It is getting just ridiculous. Dear Prop Firm Services - you are missing business and common sense on multiple levels, just digging yourselves even into bigger hole!!!
Update 3: Propfirmservices has removed their replies that I have commented in my updates above. They also tried to take my review down by flagging it as unverified. I have restored this review by providing to Trustpilot all the screenshots required. I see that some number of 1 star reviews was indeed taken down, probably as a result of Propfirmservices desperate attempts of manipulating and fooling people. Please be aware.
Update 4: desperate attempts by PropFirmServices to get rid of negative reviews continue, they just flagged my review that I did it for wrong business, so that you have to again reconfirm your review otherwise it is automatically disabled. Please be aware of their sly and dishonest tactics and dont believe to their promises to reimburse you anything if you remove you negative reviews, as they have proved multiple times that they are simply scammer, trying to manipulate their rating.
At last a trading professional!
I requested Prop Firm Services to pass a 25k challenge (2 phases) - he passed both, trading every working-day.
I left him to it, but was also able to receive instant responses to any questions via Telegram. Highly recommended!
Johnny here again. So they completed phase two in time. Their service is top notch and I can guarantee you this is the best prop firm passer. And customer service is amazing 🤩
Great service! Passed my phase 1 in 5 days. Excellent customer service and they respond to my queries immediately. Truly impressed! Can’t wait for Phase 2.
From the moment I contacted them, it was a smooth experience and they are always quick to respond. He passed my phase 1 challenge in only a few days. I am looking forward to a long term partnership.
About Prop Firm Services | Prop Firm Passing Service
Prop Firm Services is a specialized financial service provider focused on assisting retail traders in achieving funded trader status through its comprehensive Prop Firm Passing Service. The company caters to a global clientele of over 25,000 traders, offering expert support in passing prop firm challenges from well-known platforms such as FTMO, Funding Pips, Topstep, Apex, and FundedNext. With a team of experienced traders and a strong emphasis on risk management, Prop Firm Services aims to facilitate successful trading outcomes for its customers.
The company's services include challenge passing, funded account management, and ongoing trader support, ensuring that clients can navigate the complexities of the trading environment effectively. Prop Firm Services prides itself on a high success rate and a commitment to confidentiality, providing a secure and professional trading experience for individuals seeking to thrive in the financial markets.
