Reviewers express a mix of satisfaction and frustration with Prestige Medical Supply. Many customers appreciate the ease of placing orders and the speed of delivery, noting that items often arrive sooner than expected. Positive comments highlight the good prices and helpful customer service, with some stating that the ordering process is straightforward and efficient. However, a significant number of consumers report issues with incorrect orders and delayed shipping, with complaints about receiving the wrong items or not receiving orders at all. Some express disappointment over the lack of timely communication from the company regarding their orders. Overall, while there are commendable aspects of service, the recurring shipping and order accuracy problems detract from the experience.
10 months ago
Instant response for an order I needed to return.
10 months ago
I was sent the wrong order. I had to return instead of sending a pre-paid address label so I could mail to the correct person and them to me. The elapsed time from ordering to receipt was further dela... See more
10 months ago
It was easy to place and receive order
11 months ago
Did not get delivery on time need to return no use now
Totally unresponsive. Difficult to contact, Can't speak with a real person. Email ineffective. No responsein chat room. Looking for an invoice for order #2436 (NIH/NIA)
Timely shipping
Ease of ordering products
Dislike the fact that I can only get half of my pump supplies.
Fast service, got exactly what I needed in just a few days. Will DEFINITELY order from them again!!!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Prestige Medical Supply is an online retail store specializing in high-quality diabetic supplies. The company offers a wide range of products essential for effective diabetes management, including continuous glucose monitoring systems, diabetic test strips, insulin pump supplies, and various syringes. Customers can find a variety of items designed to meet their specific health needs, ensuring they have access to the tools required for daily diabetes care. Targeting individuals managing diabetes, as well as caregivers, Prestige Medical Supply aims to provide reliable products at competitive prices. With a focus on customer convenience, the company offers free shipping on orders over $50, making it easier for customers to obtain the supplies they need. Their user-friendly website also features a blog and a customer service section to assist with inquiries and order tracking, enhancing the overall shopping experience.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.