Last reviewed 11 months ago
Over a year ago
Bought a moped from powerslide Derby and they couldn’t have been more helpful. When I went back for my first service yesterday i had a bit of an accident on the way over and was a bit shaken on arriva... See more
Over a year ago
Very untidy frontage to Shop, broken glass at main door. Salesman wasn’t overly welcoming, in fact we asked to see 2 bikes to which he pointed out and then didn’t engage in telling us anything about t... See more
Just received my new suzuki V-Strom 650 XT today great company to buy from excellent prices bought my bike with out seeing it totally trustworthy frendly and quality company thanks Dale
Single most amazing dealership experience I have encountered. I felt like a celebrity start to finish on my first purchase and have been back over and over since. I’ve just purchased my 4th GSXR from them in 4 years and will continue to use them. I live 2 hours away but if there’s ever an issue I’ve had a bike collected from my house and delivered back. They have gone over and above at every opportunity. Thanks guys and keep up the good work.
VOID -AVOID Very friendly and smooth-talking owner and his right-hand man with a single mechanic. Bought a new bike with accessories, tax, warranty etc. After payment the communication went quiet and I had to chase delivery after 6 weeks. Apparently, the dealer wanted me to back out. The bike was delivered unregistered, untaxed and without any of the bought accessories. Only after getting Suzuki and Ombudsman involved things were on “back-order”. I live far away and that did allow them to mess me around. So many lies. Don’t be fooled by the Suzuki Dealer awards they flaunt, it does not mean anything, Suzuki lost market share in the North and anyone with 50K could get a dealership with disappointing consequences for me. Worst buying experience ever. We are now happy Honda customers. What a world of difference!
Based on analysis of 6 reviews rated 1-2 stars for POWERSLIDE MOTORCYCLES
“Customer service zero on this one, which as a serial bike buyer make me certain there will be no further business to...”
“Saw a bike advertised on EBay and followed across to main company web site, where the buy was showing as available; w...”
“Saw a bike advertised on EBay and followed across to main company web site, where the buy was showing as available; w...”
“Customer service zero on this one, which as a serial bike buyer make me certain there will be no further business to...”
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Powerslide Motorcycles Ltd is a motorcycle dealership located in Stoke-on-Trent and Derby, specializing in a diverse range of new and used motorcycles and scooters. The company is an authorized dealer for well-known brands such as Suzuki, Talaria, and MV Agusta, offering customers access to the latest models and cutting-edge technology in motorcycle design. The dealership caters to a wide audience, including both beginner and experienced riders, by providing options that range from high-performance sport bikes like the MV Agusta F3 to urban electric solutions such as the Talaria X3. In addition to new motorcycles, Powerslide Motorcycles Ltd features a selection of quality used bikes, allowing customers to find affordable alternatives for their riding needs. Through its comprehensive inventory and customer-focused services, the company aims to meet the diverse preferences of motorcycle enthusiasts.
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Powerslide Motorcycles garners a mix of reviews, with a notable portion praising the quality of bikes and the exceptional service provided by staff. Many customers highlight their positive experiences, noting the friendly and helpful nature of the team, particularly during bike purchases and servicing. Reviewers appreciate the quick turnaround in getting them on their new bikes and commend the first-class treatment during annual services. However, there are significant complaints regarding customer service, with several individuals reporting negative interactions, such as unwelcoming staff and issues with bike valuations that were not honored. Additionally, some customers express frustration over miscommunications regarding bike availability and deposits. Overall, while many enjoy a great experience at Powerslide, the inconsistent service leaves room for improvement.
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