10 months ago
Excellent communication from Emma, lots of flexibility for our specific situation, last minute booking was accommodated, they were punctual, and it was a high-quality gazebo that all our guests loved.... See more
10 months ago
Everything went smooth No issues Thank you very much
10 months ago
Absolutely amazing service from Jay!!!! Would definitely use again.
10 months ago
We had a superb meal cooked by Antony from Norfolk County Catering. Every course was beautifully presented and delicious. Antony did an excellent job not only cooking but serving and leaving the kitch... See more
Great expereince with Poptop Events and the supplier Rizzy at RA Executive Travel. Booked a car for my grandson's prom, booking easy, great communication and a really good expereince on the night. Thank you.
Had a few hiccups at beginning but staff went above and beyond to sort everything out and ensure my son had a car for his prom. The car was amazing and the drive was very pleasant and helpful.
Such an easy process. I had never heard of this company untill it came up on a Google search for prom car hire. I was a bit skeptical as it seemed a bit too easy. But I have been very impressed, I booked a car which was fantastic and just what I wanted. 100% will use Poptop events again.
Great car, great driver, great experience
Had a car from poptop for my daughters prom…although the car was late through due to an accident and had to be jump started…it was a great car and she had a great evening
A great service from start to finish, great communication
The 1st car I booked for my daughters prom was in an accident and presumably wrote off. I contacted Poptop Events who didn't know about it and after contacting the supplier got back to me straight away and issued my refund. 👍 Booked the 2nd car through Poptop Events.
Hired a beautiful Royals Royce for my daughter and her friend for Prom, the driver was professional and on time, the girls enjoyed their ride in their big evening.
I would not recommend this company. I paid in full for 80 guests and the van broke down on the way to me (I guess not their fault). They were already running a hour late with no communication and the contact I had wouldn’t answer my calls. Eventually a driver called me and asked me to tow them to my party. I was not able to but they offered no solutions at all. They said they didn’t know what to do. I eventually suggested they start their ovens and I would collect the pizzas. When we arrived to collect pizzas it was clear they didn’t have enough ingredients and they said more than once they were running out. I would estimate we had no more than 10 pizzas (only 3 slices per box) out of the 80 and I am yet to receive a full refund. Utterly disappointed with this service and my party was almost ruined.
Lee is really helpful and easy to work with. He takes amazing pictures and is very reliable.
Great service, punctual and polite driver, car was beautiful
We used Pop top to locate a unique vehicle for my daughter’s Prom. The process was straightforward , we were able to choose options local to us, and we chose a lovely vehicle , a vintage camper van. The communications with the service provider were direct and easy which gave assurance to us that it was all above board. Would recommend
Brilliant we had the hot dogs and they were brilliant great choices meat:vegan- and Halal so covered all! And the guy serving was joyous! Amazing thank you!
Robbie was a great singer, engaged with the audience and had a Fab set list. He was professional and punctual. Very good communication throughout. He was very respectful of the situation with it being a celebration of life. I am so glad I booked him as he certainly lifted our spirits and made the occasion a much more memorable one to honour my late mother.
They were fantastic, the operator was chatty and professional, the waffles went down a treat with guests at our wedding, easy booking, we would definitely recommend!
Thank you to Sandev 🌟🌟🌟🌟🌟
From start to finish, the service has been amazing. Sorcha and her colleague were just outstanding, and I would 100% recommend them.
Really easy to use, the vendor for our event was brilliant. The kids at prom had such a great time!
Ché and the team absolutely smashed it at my event. Served up delicious ice cream in heatwave temperatures and made everything run smoothly and perfectly. Would 100% recommend this service to anyone looking for vegan ice cream!
A fantastic event and the contact from each booked act leading upto our event was excellent. A brilliant evening was had by all.
Based on analysis of 10 reviews rated 1-2 stars for Poptop Events
“Their customer service was unhelpful, and I felt blamed for the fact that the feature wasn’t usable — even though the...”
“Despite politely raising this with the company, they were dismissive and refused to offer even a partial refund or go...”
“Very Disappointing Prom Hire Experience – No Goodwill or Accountability I booked a luxury car for my son’s prom with...”
“They were already running a hour late with no communication and the contact I had wouldn’t answer my calls”
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Poptop Events is a UK-based platform that specializes in providing extraordinary party experiences for private and corporate events. The company offers a curated selection of services, including catering options such as private chefs, street food, and BBQ, as well as entertainment choices like musicians, DJs, and themed experiences. Poptop aims to facilitate memorable gatherings, from adult birthday parties to small weddings and corporate functions. Targeting individuals and organizations seeking unique event solutions, Poptop Events connects customers with a variety of service providers to create personalized experiences. Their offerings also include mobile bars, cocktail classes, and diverse food options, ensuring that clients can find the right mix of entertainment and cuisine to suit their specific needs. With a focus on delivering high-quality services, Poptop Events has become a go-to resource for planning exceptional celebrations across the UK.
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Poptop Events receives overwhelmingly positive feedback from its customers, with many praising the exceptional service and quality of offerings. Reviewers frequently highlight the amazing communication and flexibility provided by staff, particularly noting individuals like Emma and Jay for their outstanding support. The variety of services, including catering and entertainment, consistently impresses, with mentions of superb meals and engaging performances that enhance events. However, a few customers express dissatisfaction regarding specific bookings, such as issues with limo services for prom events, indicating that not every experience is flawless. Despite these isolated complaints, the overall sentiment remains highly favorable, with many recommending Poptop for future events.
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