Great choice of policies available at a…
Great choice of policies available at a great price, easy to use website.

Over a year ago
Being able to discuss my needs with a real person and explore options.
Over a year ago
It was so easy to renew my yearly policy and the price was real value for money. Would definitely recommend this insurance company to family and friends one happy customer.
Over a year ago
Too soon to give information, just signed up three hours ago, Ask me later.
Great choice of policies available at a great price, easy to use website.
So easy to do
It was so easy to get a suitable insurance quote for our our move to our next house in two weeks
Helpful and very clear professional advice during policy purchase
A great policyfor half the price of my renewal with my previous insurer
Great quotes, professional people with the ability and the responsibility to negotiate to make changes.
Very satisfied with work done workmen very pleasant.
The renewal quote was less than last year and very compedative.
So easy to set up your insurance and cheapest quote I had
Good price, easy to use,
Clear communication and ease of renewal
Misled on emergency repair policy , they wont come out to boilers if under warranty from manufacture ,which to me is pointless , they want boilers to be under 15 yrs old all well and good but most boilers have warranty for 10 years like mine Baxi To your reply for more details what details do you want as I dont want to discuss personal details in full public view
Easy and not complicated to buy.so far so good
Cheap insurance they let you know what going on every month
Seamless application and renewal
Year after year, my renewal quote from Policy Expert was cheaper even after checking several comparison sights. They also keep in regular contact throughout the year.
Insurance on auto renew, as costs are very competitive, covering more than originally requested.
Our Home Insurance was increased by approx 20% / £40 for the next 12 months which was unacceptable to us. It's a shame that I had to call to cancel before the cost was reduced to show us a slight saving on last year. If you've not claimed there is no need for insurance to be increased by that amount currently, always call them if your policy has gone up.
I feel we have a very good service and at a reasonable price. Although we have not haad to make any claims so far.
The final call on the penultimate day from support did it
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Policy Expert is a UK-based insurance provider specializing in home, pet, and car insurance. The company aims to simplify the insurance process by offering low-priced, easy-to-understand policies and a straightforward claims experience. With over 1.5 million customers, Policy Expert focuses on providing competitive pricing and accessible customer service through a UK-based call center. Customers appreciate the ability to manage their policies online, with instant access to important documents and a dedicated help center for assistance. Policy Expert's target market includes individuals and families looking for reliable insurance solutions that offer value and clarity without complex jargon. The company's emphasis on customer satisfaction is reflected in its high retention rates and positive feedback from users.
Policy Expert receives overwhelmingly positive feedback from customers, who frequently highlight the ease of obtaining and renewing policies, as well as the competitive pricing. Reviewers appreciate the clarity of the website and the helpfulness of the staff, with many mentioning specific advisors like Georgia and Liz for their exceptional service. Consumers find the process straightforward and value the good prices for home insurance, often noting that the premiums are lower than previous years. However, a few critical comments arise regarding the details of policies, particularly concerning boilers, indicating that some customers desire more information. Despite these minor concerns, the overall sentiment remains highly favorable, with most customers expressing satisfaction and a willingness to recommend the service.
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