Review summary

Platinumlist Tickets is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

T
It was quick,reliable and accurate.I…

It was quick,reliable and accurate.I requested to change the date and platinum list staff Mr.Marwan helped me immensely to do so.I am really thankful for his meaningful service.

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Mr sherouk from platinumlist is the…

Mr sherouk from platinumlist is the best👌very helpful, thank you!!!

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I bought ticket to Nurlan Saburov…

I bought ticket to Nurlan Saburov concert which was cancelled. And my cart was canceled before. I asked them to refund to my other account. Which they refused. And asking me to get letter which is possible only if I visits bank and get it. Which is not possible during work hours. I’m running after them to get my money back

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R
Fraud company, harassment of customers

These are a fraud, scam company that needs to be investigated. The customer service rep Mohab is a harasser, and is mentally sick. He harassed me for 11/2 hours straight without addressing my issue. This man needs help as after a point I was messaging him just to se how much he enjoys torturing customers. He himself says it was his pleasure at the end. My issue: I’ve been trying to book tickets for weeks. Email reps did not solve my problem and gave me multiple reasons instead. Then I was told to contact via WhatsApp. By then my payment to book any tickets are not going through. Yet they don’t realize and keep insisting I book more expensive seats since the cheaper ones sold out due to them not responding for weeks on end. I refuse to pay extra and tell them to price adjust. That’s where Mohab came in and well I don’t have anything good to say about him. His behavior would get him banned from working again in most other countries. This company is a SCAM for keeping guys like Mohab and anyone who chats with him will know what I mean. Platinumlist still has not responded see to my wattsapp message via their manager nor price adjusted tickets.

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All reviews

100 total • Write a review

Showing 81 - 90 of 96 reviews
CT

Very nice venue and sounds is great 👍

Very nice venue and sounds is great 👍

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SM

getting ticket is so easy fast and secure

getting ticket is so easy and secure it took less than 4 min for 7 tickets thank u , appreciate it

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MM

Everything bad

Everything bad. The system collapsed, really hard to select the seats, the are "system error" everywhere. Later, I had a problem with my credit card, and the system deleted my selection that I did a queue for more than 45 minutes

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AB

The staff were friendly and helpful…

The staff were friendly and helpful inncase i'm asking about any infos

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AD

Really easy to book!

Really easy to book! Seeing a detailed seat view to select was pretty seamless too! Would prefer if they had also sent an email apart from being able to view the ticket in the site.

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BA

Metallica

very easy and simple to book your tickets

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JS

It was a great experience purchasing…

It was a great experience purchasing the ticket for the MLTR concert, very smooth and easy transaction. I got the e-ticket super super fast. Thank you Platinumlist!😊

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mm

Ticket purchasing was easy

Ticket purchasing was easy. The entry process and QR scanning was hassle free and we had an overall great experience from begin to end of the event

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