It was quick,reliable and accurate.I…
It was quick,reliable and accurate.I requested to change the date and platinum list staff Mr.Marwan helped me immensely to do so.I am really thankful for his meaningful service.
4.5
Excellent
100 reviews
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💬Hasn't replied to negative reviews
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Review summary
Platinumlist Tickets is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Mr sherouk from platinumlist is the…
Mr sherouk from platinumlist is the best👌very helpful, thank you!!!
I bought ticket to Nurlan Saburov…
I bought ticket to Nurlan Saburov concert which was cancelled. And my cart was canceled before. I asked them to refund to my other account. Which they refused. And asking me to get letter which is possible only if I visits bank and get it. Which is not possible during work hours. I’m running after them to get my money back
Fraud company, harassment of customers
These are a fraud, scam company that needs to be investigated. The customer service rep Mohab is a harasser, and is mentally sick. He harassed me for 11/2 hours straight without addressing my issue. This man needs help as after a point I was messaging him just to se how much he enjoys torturing customers. He himself says it was his pleasure at the end. My issue: I’ve been trying to book tickets for weeks. Email reps did not solve my problem and gave me multiple reasons instead. Then I was told to contact via WhatsApp. By then my payment to book any tickets are not going through. Yet they don’t realize and keep insisting I book more expensive seats since the cheaper ones sold out due to them not responding for weeks on end. I refuse to pay extra and tell them to price adjust. That’s where Mohab came in and well I don’t have anything good to say about him. His behavior would get him banned from working again in most other countries. This company is a SCAM for keeping guys like Mohab and anyone who chats with him will know what I mean. Platinumlist still has not responded see to my wattsapp message via their manager nor price adjusted tickets.
Company details
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Contact info
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Website
platinumlist.net
All reviews
100 total • Write a review
Showing 1 - 10 of 96 reviews
A
Ayra
US
Total SCAMS
Total SCAMS. Tried ordering concert tickets to Shreya Ghishal concert in Dubai and payment and multiple credit cards wouldn't go through. Their customer service did not even address the real problem and stalled for 3 weeks by which the section 1 tickets sold out. I told them they needed to give me the next section tickets at the same cost since this was not my fault. No response! Shameful! The customer service, weather email, phone or watts app show no regard to actually solve customers issues, they treat you like a joke! I spent over 2 hours daily for three weeks to try to get the concert tickets and now they are just ghosting me. One told me to just pay more (double the price for the next category)- this answer just shows their ignorance since my payment for any category is not going through and how unjust these people are- they should honor the original price for me as its not my fault Platinumlist did not address my problem in THREE weeks!
Date of experience: June 18, 2025
NF
Received world class customer service.
Received world class customer service.
Date of experience: May 28, 2025
WY
Decent prices, but payment issues with cards
Bought tickets through Platinumlist a few times — found better deals than on other platforms. For Pluma events, it’s the only place to buy online. Would be nice to see more unique offers, not the same listings as everywhere else. The downside is that cards don’t always go through on the first try, and promo codes from Instagram or bloggers often don’t work, even if the conditions seem to match.
Date of experience: May 22, 2025
J
Jush
US
I bought three adult tickets online…
I bought three adult tickets online today. We then went to Atlantis Palm to go to the Dubai balloon. I went into the office and they told me when they scanned 2 of the tickets. It said that they have already been redeemed in March. I was so embarrassed about this And we had to wait around for an hour till platinum list. Finally sent me two more tickets when I went back to the office the lady at the desk said that only one of the tickets is usable and the other one said redeemed again so I got embarrassed for the second time and then had to contact platinum list again for them to send me the third ticket. The guy asked me for evidence which I screenshot it the balloons screen to show that the tickets came up redeemed in March. It did get sorted finally They have refunded me partially for the inconvenience they caused.
Date of experience: May 22, 2025
NS
Easy Booking & Best Price - Meryal Waterpark
The ticket booking process was fairly simple, it gave us the best deal on the tickets. The ticket were geniune and easy to redeem. Would highly recommend booking on the platform.
Date of experience: May 22, 2025
MA
Easy and Fast
I had a very pleasant experience buying my event ticket through Platinumlist website. The overall experience was easy and no errors occurred with me
Date of experience: May 21, 2025
MS
So nice service, so fast and simple app
So nice service, simple , quick and amazing offers . Thank you Not first time use : already was booked concerts / some adventures/ museums
Date of experience: May 20, 2025
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