Pitman Training Reviews

I've booked AAT lvl 4 - sales person was amazing - I was told I'll get: - Videos and webinars - Really good tutor support - Really good study materials - Guaranteed pass - basically they'll make sure I'm ready for the exam before I book it. What I got: - 1 Webinar on one subject, no other tutorial videos or webinars - they do have few 2-3 min cartoonish silly, very cringy, old-fashioned clips with very annoying background music - they don't bring anything to the study as they cover one paragraph from the book- so totally useless. - Tutor - I've asked questions, and answers I got were references to the book - when I asked for further explanation or workings on some tasks - I was given book answers, no workings - I've asked again for workings and explaining mine - same answer from the tutor - what's in the book. Gives you the idea that the tutor doesn't know the calculations. I've given up with asking questions. - I was given Osborne Books - you can just buy them yourself. Very little additional information on the online portal. With additional units - it literally gives you a link to the book which chapter to read and you get another 2 min cringy animated clip. I cannot see any point in that at all. I can read the book myself - I don't need to be told read chapter 1 and then 2 and after 3.........I think people can manage that much. - Nobody is interested how I get on, if I study at all. Only one person from Leicester centre was in touch to check up. For my first exam I've asked the tutor if she thinks I'm ready - she said - "up to you - book it if you feel like it" To get though this level I've used additional materials from another training provider (basically paying twice for the same course) with tutorial videos and further explanations with resources written by tutors - explaining subject in far more detail and in a more approachable way (Osborne books are sometimes difficult to understand - at least for me. They are good but having something extra is very helpful - which I got from another training provider). I've asked my tutor for something extra and I was told it's not her job.... After this I just stopped asking questions. If the course cost was about £1,000 - preferably below - that would be ok, but the price was over £2,000 - which for what you get is far too much. Edit: I've had a phone call from Pitman - I was told that tutor is not part of Pitman. They are outsourced and that should have been explained ...... I've checked email from the tutor - They use Pitman email and signature, so very strange that Pitman says they have no responsibility over the quality of support provided. Why then tutor uses Pitman brand name and why Pitman is selling it and charging for support if they have take no responsibility for it ?

I went with my wife for her Life in the UK test. We found the staff very unfriendly. I had to wait outside and when I went in to use the toilet, an obnoxious woman told me I shouldn't have used it as it wasn't a public convenience. There was no other option. Unbelievably rude.

Had a great experience here. Not stressful everyone always so kind and helpful. Thanks again everyone at pitman training Waterford.

I found pittman training excellent. My Son did a typing course and really enjoyed it. Thought he wouldn’t enjoy it and was it would be a struggle to encourage him to Attend classes. He soon got into a routine of going after school every Wednesday, it gave him a little independence. The staff were lovely to deal with friendly and professional Thank you Pittman

I made an enquiry and a gentleman called me from Pitman Training Centre and was very helpful. I could tell from the way he handled my enquiry that he was very caring and professional and had the customer's best interests at heart.

Highly recommend if you are sitting any professional exams. Special mention to Patricia who couldn’t have been lovelier - an asset to the company.

Highly recommend Pitman Training. I joined the Data Analyst program through the Amazon Career Choice Program and finished with distinction. Not only I learned a lot of new things (Excel, Python, R programming, SQL, etc) but the team is very helpful also. When I got really sick I needed an extension and Mike, Simon and the rest of the Leeds team where really helpful. Thank you. If you're on the fence I'd recommend you just jump in.

Studied for a HR Essentials course at Pitman Watford. I found them very helpful and made sure I had everything I needed to complete the course over the 3 months. Can recommend Pitman Watford

I attended the Pitman training centre in Liverpool last week. It was my first exam in over 20 years & the staff couldn’t have been more accommodating. Making sure I was looked after & comfortable as well as imposing strict exam regulations. Definitely use Pitman for further training.

Pitman training cork not responding to emails or phone calls. Was contacted through whatsapp (really proffesional) and after responding there was no reply from the whatsapp number.4400euro for IT technician course and they can not pick the phone

Microsoft Office skills was sold to me that I would manage online and take 90 hours to complete. If I needed help, support was a phone call away or I could visit the centre in Epsom, which was closest to me. When I asked to buy one module at a time, I was told no, I had to pay in full or I could pay in three instalments, one month at a time. I have spent 70 hours and only competed Word Part 1. I still have Part 2, Excel, Power Point and Outlook to do. There is no branch in Epsom, so I have to go into London Holborn. A student there bought Word individually. So asked another salesperson how the pricing worked and she said I could buy individual modules. The same student found she was taking much longer than too and we heard inductions being done and students told to expect their work to take longer. My reality of working online was getting home from work at 7pm, eating, then 8pm worked on Word, when the centre was closed. So waited a week until my day off to get help, making slow progress. I then took annual leave to get work done, only for Pitman to cancel or change the plan last minute. This wasted my time and annual leave, so I couldn't trust them to be reliable. My hours changed so I could go in Saturdays only to be told they were closing Saturdays. I asked for my money back, was told no as they would open again. Took 6 weeks before they opened Holborn again. On Saturdays I get 3hrs work done in 5 hours as the person helping is so stretched, doing CV help, exams, answering phones etc. I feel angry I am in this situation when I was trying to do something for my future to change career, they took my money, I feel like I have been scammed.

The staff at Pitman Training were brilliant and very communicative. I had no problems sitting my exam there and can’t recommend them enough.

I started a course in June 2023 with Maidstone. I started in good faith that I would be fully supported through out, as had been promised. The only communication I had was to let me know I needed to complete my studies 3 months into a years contract. In October, I received an email that they had closed. Pitman (franchise) refused any refunds or additional support. Forcing me to pay the balance to retain access to their portal, but still no support. They are not interested in students, only money. Since then I have been trying to move on to complete training independently. I am finding that the AAT website doesn't fully match the training provided, which is tedious and unengaging.

Just achieved a Distinction in the Microsoft Access and Excel Expert Courses. Being able to combine studying at home using their distance learning, which was synchronised perfectly with the systems on site was a real bonus for me. I gained a really strong knowledge in each of my courses which will help within my career as a Finance Administrator. The support from the staff is outstanding at all times and in addition to helping you with the courses they also do things like CV workshops which I took advantage of and have just been offered a new job. The facilities within the Manchester Training Centre are also excellent there are always plenty of computers available and the kitchen area is extremely clean and well maintained. To anyone thinking of studying with Pitman would definitely recommend them. Thank you Pitman!

I am currently taking the Administration Assistant course, I visit the Enfield branch whenever possible as well as studying from home, the coaches are always on hand to support me, when need their support.

I'm self Studying AAT and this is the only assessment centre provider that made it easy to book an exam! I emailed a few other companies - BPP, Barnsley college and got no customer service and no help. Seems like Pitman are the only company with an online booking system for exams. Havent actually sat my exam yet so hopefully it's a good experience!

I joined my pre booked call to discuss an ICDL course with Pitman training Southend that I booked a while ago and no one from Pitman joined the call. So I phoned the main number. Someone answered with just “Hello” not saying they were Pitman training (not very professional - have I dialled the right number…?) I was told that I had to confirm my appointment and that’s why no one had joined the call!! Nowhere on my email does it say I have to confirm my call. Plus I have just found an email confirming my appointment over a week ago???!!! Then I was told that they don’t do ICDL courses anymore (even though it says that on their website)! If this is how they treat customers from the start I am unlikely to be spending my money with them. What a complete waste of my time!

Highly professional. Seamless and easy on boarding, highly recommended!

I have recently passed my Medical Admin Diploma, Nichola, David & Amanda at Pitman Swansea were amazing from the beginning . They were very helpful & supportive. They took their time to explain everything, I could do the course in the centre or from home or I could do both if I needed, so I could complete my course in around my job. if I had any queries outside office hours I could contact them even on a weekend, I could also make arrangements with them to go into the office on a Saturday to sit my exams. I would highly recommend Pitman Swansea from my experience. Rose

I finished my IT technician and CompTIA certifications! The staff was amazing, providing great support and constant motivation throughout the course. I would definitely recommend this training program to my friends