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HomeEducation & TrainingUniversity of Phoenix Reviews
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University of Phoenix Reviews

4.516666666666667 out of 5 stars
4.516666666666667 out of 5 stars
4.5
|Excellent|60 reviews

TrustScore

4.5
4.516666666666667 out of 5 stars
Excellent
5 out of 5 stars
46
4 out of 5 stars
6
3 out of 5 stars
4
2 out of 5 stars
1
1 out of 5 stars
3
60 reviews in total

Review summary

Reviewers generally express high satisfaction with the University of Phoenix, highlighting the flexibility and responsiveness of the instructors and staff as key strengths. Many customers appreciate the supportive environment that facilitates achieving academic goals, with several noting successful outcomes like obtaining degrees. The coursework is often described as informative and manageable, contributing to a positive overall experience. However, some students voice concerns about the quality of certain instructors and the lack of personalized guidance, particularly when seeking assistance for licensure. Despite these criticisms, the overwhelming sentiment remains positive, with many recommending the university to others. Overall, the University of Phoenix is viewed favorably by the majority of its students.

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Based on reviews, created with AI

See what reviewers are saying

Alexis Moorehead
Alexis MooreheadFeatured

A week ago

1 out of 5 stars

This by far is the worst school I have…

This by far is the worst school I have ever attended. Please for your sanity find a different school to attend. They are all over the place half of the classes that you take doesn’t even match your pr... See more

Christina Aguiar
Christina AguiarFeatured

A week ago

5 out of 5 stars

My growth

The staff helps and they are very much interested in helping you succeed 👏 👍 😀 😉 they help me and I made the deans list and I feel I can keep going making my family proud.

SHERRI WASHINGTON
SHERRI WASHINGTONFeatured

A week ago

5 out of 5 stars

They are amazing

They are amazing. They listen to and respond quick. They overall do a fantastic job making you feel welcomed as a student at any level of your journey and that really matters. Just made the president'... See more

Princella Reid
Princella ReidFeatured

A week ago

5 out of 5 stars

I have had a wonderful experience with…

I have had a wonderful experience with University of Phoenix and I recommend anyone that is ready to pursue their education to a different level to enroll. The administrators and professors are extrem... See more

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JEREMEY HAYNES
JEREMEY HAYNES
1 reviews
21 days ago
5 out of 5 stars

very flexible

very flexible

Helpful?
SHONTA MOORE
SHONTA MOORE
1 reviews
21 days ago
5 out of 5 stars

Value-based leadership

The University of Phoenix values its students and enhances the learning process to ensure courses are tailored to a specific area of study and the development of each individual.

Helpful?
Gabriel T
Gabriel T
1 reviews
30 days ago
3 out of 5 stars

My guidance towards getting my…

My guidance towards getting my licensure has been non existent. When I have questions or seek assistance what I get is a long cookie cutter email with a thousand hyperlinks.

Helpful?
Angel
Angel
1 reviews
about 1 month ago
1 out of 5 stars

University of Phoenix — A Call for Accountability and Safety for African American Students

University of Phoenix — A Call for Accountability and Safety for African American Students My experience with the University of Phoenix has been deeply disappointing and painful. While the institution promotes itself as inclusive, supportive, and committed to student success, my personal encounter reveals a strikingly different reality for African American learners; especially when faculty behavior goes unchecked. In my time as a student, I have faced ongoing hostile interactions with Professor Claude Toland that raise serious concerns about racial bias in teaching, grading, and communication. These patterns have created unnecessarily challenging and unjust learning conditions for me and other Black students. Critically, the grading processes used have felt arbitrary and punitive, contributing to stress, confusion, and a sense of being unsupported. When issues were documented thoroughly, often with detailed evidence, it became clear that the concern was not merely about misunderstanding, but about how feedback and evaluation were delivered in a way that felt discriminatory. What has been most disheartening is not only the behavior itself, but the University’s response. Despite extensive documentation and clear examples, University of Phoenix leadership has not acted in a way that protects the academic integrity and well-being of its African American students. Instead, the message communicated has been closer to “this is how the professor is”, an expectation that students must simply accept hostile or racially insensitive conduct as normal or unchangeable. This response silences students who raise concerns, minimizes the real emotional and educational harm caused, and protects faculty at the expense of learners who are already navigating systemic inequities. Racism in education, whether explicit or implicit, has deep, lasting effects. When an institution fails to address it meaningfully, it undermines its own mission to deliver equitable education to all students. I am sharing this review not to attack individuals, but to advocate for accountability, fairness, and true inclusion. Every student deserves a learning environment where they are judged on their work without bias, where concerns are taken seriously, and where cultural competency and respect are not optional. The University of Phoenix must do better to protect its African American students and uphold academic integrity when harmful behavior is brought to light.

Helpful?
DOMINIC PLATT
DOMINIC PLATT
1 reviews
about 1 month ago
5 out of 5 stars

Flexible and responsive

What made the experience so great was the flexibility and the responsiveness of the instructors and other faculty.

Helpful?
JAMES CAMPBELL
JAMES CAMPBELL
1 reviews
about 1 month ago
5 out of 5 stars

Life changing experience

6 years ago I had no degrees. I was meddling with career choices that was sending me into purgatory. I wanted a better life for my family. So I set a manifesto that I would get my degree working 4 years. I did it in 3.5. Then I wasn’t finished and wanted to go get my masters. Finished in 16 months. Now I have job interviews from every which direction. Getting close to the point where my family will never know struggle again. UOP has been an absolute blessing. The school changed my life and for that I am always grateful.

Helpful?
QUENTIN BOOKER
QUENTIN BOOKER
1 reviews
about 1 month ago
5 out of 5 stars

Great Instructor

Instructor was great and io learn a lot from this course.

Helpful?

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Stephanie Sinclair
Stephanie Sinclair
1 reviews
about 1 month ago
5 out of 5 stars

Would recommend to everyone

Would recommend to everyone. Which i do. Absolutly love this school

Helpful?
NAZARIA MONFORTE
NAZARIA MONFORTE
1 reviews
about 1 month ago
5 out of 5 stars

Support from the University

My experience has been great because of all the available support from the university. Each department I have received assistance from has been very helpful especially student accommodations while I navigate some health issues. The site is easy to use for all of my assignments.

Helpful?
BROOKE RICHARDS
BROOKE RICHARDS
1 reviews
about 1 month ago
5 out of 5 stars

They encourage you to save money on…

They encourage you to save money on your tuition, provide helpful tips along the way, the site is very user friendly, and they truly want to see you succeed.

Helpful?
DAMION BARTON
DAMION BARTON
1 reviews
about 1 month ago
5 out of 5 stars

Thank you for being patient

She was kind and patient

Helpful?
PORSHA ROUSE
PORSHA ROUSE
1 reviews
about 1 month ago
5 out of 5 stars

I love taking 1 course at a time

I love taking 1 course at a time. I think this university is for working adults and the support that we receive is amazing!!

Helpful?
Jessica Coash
Jessica Coash
1 reviews
about 1 month ago
5 out of 5 stars

Amazing

Fantastic experience with this school.

Helpful?
LIDIA V
LIDIA V
1 reviews
about 1 month ago
5 out of 5 stars

AAs an adult learner returning to school, the online learning experience was supportive, flexible, and empowering.s an adult learner returning to…

As an adult learner returning to school, my experience with the university’s online program was both supportive and empowering. The flexibility of the online format allowed me to balance work, family, and coursework without feeling overwhelmed. The instructors were accessible and understanding, and the course materials were well organized with clear expectations. What stood out most was how relevant and practical the coursework was, making it easy to apply what I learned to real-life and professional situations. This experience reminded me that learning is lifelong and that it’s never too late to invest in yourself.

Helpful?
Mercedes Lewis
Mercedes Lewis
1 reviews
about 1 month ago
5 out of 5 stars

My experience with my degree program so…

My experience with my degree program so far has gone awesome there's absolutely nothing I can complain about.

Helpful?
Marcus Carter M.C.
Marcus Carter M.C.
1 reviews
about 1 month ago
5 out of 5 stars

Masterful

Education is key to a better life. Life is a work in progress. Never stop living, enjoying, dreaming, and preparing for a better life.

Helpful?
Kat K.
Kat K.
1 reviews
about 1 month ago
1 out of 5 stars

Worst instructor and class

Worst instructor and class

Helpful?
Isabella Camidge
Isabella Camidge
1 reviews
about 2 months ago
5 out of 5 stars

I truly appreciate how everyone here…

I truly appreciate how everyone here genuinely cares about my success. The service is exceptionally prompt, especially with homework help, and my questions are always answered in a timely manner. Thank you so much.

Helpful?
DEVON JOHNSON
DEVON JOHNSON
1 reviews
about 2 months ago
5 out of 5 stars

Great

The classes and the design of how we take are courses is perfect

Helpful?
MAGDALENA LAWER
MAGDALENA LAWER
1 reviews
about 2 months ago
4 out of 5 stars

I loved the class and the…

I like the program overall. However, I wish we did more practical work instead of listening to lectures and watching videos, which are helpful but do not really prepare us for the counseling work.

Helpful?
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About University of Phoenix

The University of Phoenix is an accredited online college that offers a variety of degree programs designed specifically for working adults. With an emphasis on flexible learning, the university provides students the opportunity to pursue their education at their own pace, with classes starting every 5-6 weeks. The curriculum is aligned with real-world careers, covering fields such as Business, Healthcare, Information Technology, and Psychology, among others. Targeting adult learners seeking to advance their careers, the University of Phoenix aims to deliver quality education that is both accessible and relevant. The institution also offers resources such as scholarship finders and potential credit-earning opportunities to help students save time and money on their educational journey. By focusing on skills-aligned learning, the university strives to equip students with essential skills in a timely manner, enhancing their readiness for the workforce.

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Education & Training