PhD Nutrition Reviews

Excellent, friendly customer service! Always a pleasure.

constant update on my order and delivery. And the product was perfect

Quick and easy to order, arrived when it should of The only criticism I have is I would like it delivered more frequently than once a month but no option

Website is clear and easy to navigate. The product is affordable and arrived quickly.

Diet Plant. probably the best protein in the world (Acknowledgments to Carlsberg)

I have signed up for the free samples but i have not received any samples I have tried emailing back but it is coming back as a block I have tried contacting u back to the email that I have till tomorrow to reply to get my points and a free bottle but am not been able to reply due to a block to the email

Really quick delivery and the product tastes great.

Fantastic customer service.

Ordered some pre workout which the seal had come loose on and the contents had spoiled. Sent an email with some photos attached to the customer service team and Beth replied extremely quickly and advised she had passed it onto the QA team to look into and a replacement had been requested. Extremely efficient and lovely experience!

I had the unfortunate experience of finding (after chewing) a large piece of plastic embedded within a PHD Nutrition Smart Bar. I reached out to customer service on July 2nd and was asked to send the half eaten bar and plastic object back to their unit in Blackburn for ‘investigation’. I returned the bar in question and a further unopened bar I had purchased with the same batch number at my own expense as no postage label was offered. The package arrived with PHD on July 5th. Having not received any further communication, I requested an update on July 17th. I was told the investigation was ongoing but in the meantime I could have a box of bars or £15 of credit. Considering I had just found a contaminant in a PHD product, I opted to wait for the ongoing investigation to conclude and to be given a clear explanation of how the contamination happened before committing to consuming PHD products again. It’s currently September 4th and I have not been advised of the outcome. Following our initial communication on July 2nd, I was hopeful that a prompt investigation/recall of product would ensue considering an inedible large choking hazard was found in the middle of a bar which is sold in various supermarkets across the country. It seems like I was offered freebies without genuine intention of detecting the root cause of a potentially dangerous issue with production. Formerly a regular consumer of PHD Smart Bars, I am extremely disappointed. I wish no one to have customer experience like mine.

Ordered from phd on a monthly subscription for a while now. PHD lean Diet whey protein powder belgian chocolate and salted caramel excellent, products have never disappointed us. PHD also have a reward scheme which you gain points after every purchase. when we have used our rewards points we have also purchased other products like the protein flapjack bars, shakers beakers and gym flask which again all products been excellent. Occasionally when i have had issue with my PHD subscription i have had to Contact PHD customer service from my email. The customer service is the best online customer service i have ever received as PHD have always responded very promptly to me within 1hour of sending my message and don't leave you hanging around for 24 to 48 hours like most business do if not longer. PHD have then sorted my issue with my subscription very promptly, without me having to do anything else from my end. Very very impressed.

I have been buying this product for years I have chrones disease and I lose weight easily so this is really good for me to help maintain my weight

strange pricing policy. There is no point in buying on the official website. On Amazon, their store has the products I need for 40% cheaper

Brilliant products, easy to use website and super fast delivery!

amazing protein bars that really help with hunger and energy with on the move a lot. love the white chocolate ones!

Really quick shipment, excellent product, will shop again. Highly recommended

Good price on the product i wanted and quick delivery

Easy to order and prompt delivery. Ordered two bags of the phd smart protein powder - chocolate fudge flavour. Was keen to try the peanut chocolate flavour but that was sold out.