Pen Store is an online and retail platform specializing in a wide range of writing instruments and artist supplies. The company offers an extensive selection of products including markers, fineliners, fountain pens, colored pencils, and painting materials. With a commitment to serving both hobbyists and professional artists, Pen Store caters to customers seeking quality art supplies for illustration, crafting, and everyday writing needs.
Located in Sweden, Pen Store provides customers with fast shipping across the country and offers free shipping on orders over 549 kr. The platform emphasizes convenience, allowing users to browse thousands of products online or visit their physical store in Stockholm. By focusing on the creative potential of its offerings, Pen Store aims to be a trusted resource for those passionate about art and writing.
Pen Store receives overwhelmingly positive feedback from customers, who frequently praise the quick delivery and wide selection of products. Reviewers highlight the "snabb leverans" (fast delivery) and the quality of the items, with many expressing satisfaction with their purchases.
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The website is noted for being user-friendly, making the ordering process smooth and efficient. However, there are some critical comments regarding issues with orders, such as receiving empty packages and lack of response from customer service. One customer mentions disappointment with the size of a specific product, indicating that not all items meet expectations. Despite these concerns, the majority of consumers appreciate the overall experience and product quality. Overall, Pen Store is viewed positively by most customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
60
100%
● Low
4.6 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2026.
Last 3 months
4.6
12-month avg
4.6
All-time
4.6
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 26
4.6
31
Jun 26
4.6
29
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 54 positive reviews
Customer service6%
3 mentions
“Snabb service och ett bra utbud”
On “Customer service” · Jun 4, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Retail.
Overall rating and review count for this company and similar companies
Var i behov av ett anteckningsblock för möten och fann GMUND men är något besviken över att formatet inte är exakt A4 utan var något mellanting av A4 och A5.
Själva kvaliteten på föremålet håller hög nivå och det tog ett tag att vänja sig vid den mindre storleken men Penstore borde ha bättre filtreringsmöjligheter. Beställningen gick snabbt och artiklarna var väl emballerade.
Jag hittade de pennor jag var ute efter till bra rabatterade priser och är nöjd med köpet. Som ofta när man hittar bra erbjudanden blev det även några extra produkter i beställningen.
Det finns dock en sak som känns lite otydlig. Jag hade fått en värdecheck för fri frakt, men den gällde endast leverans med PostNord och inte andra fraktalternativ. Det hade varit önskvärt om detta framgick tydligare, eller att fri frakt kunde användas oavsett valt fraktbolag.
I övrigt fungerade beställningen bra och utbudet samt priserna var positiva.
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Pen Store is an online and retail platform specializing in a wide range of writing instruments and artist supplies. The company offers an extensive selection of products including markers, fineliners, fountain pens, colored pencils, and painting materials. With a commitment to serving both hobbyists and professional artists, Pen Store caters to customers seeking quality art supplies for illustration, crafting, and everyday writing needs.
Located in Sweden, Pen Store provides customers with fast shipping across the country and offers free shipping on orders over 549 kr. The platform emphasizes convenience, allowing users to browse thousands of products online or visit their physical store in Stockholm. By focusing on the creative potential of its offerings, Pen Store aims to be a trusted resource for those passionate about art and writing.