good fast service and very friendly…
good fast service and very friendly delivered on time
Prestige Building Supplies Ltd
Reviews 273•
4.3
Construction & Manufacturing4.3
Great
273 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.3
Great
273 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Prestige Building Supplies Ltd receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about expensive and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Quick delivery
Quick delivery
delivery was left outside as requested…
delivery was left outside as requested i knew it was going to rain so left a tarpaulin to cover order but driver just did not bother
Exemplary customer service from Tom.
Always great prices with or without any offers. Delivery as agreed on the day specified all done with the professional service I’ve come to expect.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
pbslonline.co.uk
All reviews
273 total • Write a review
Showing 181 - 190 of 269 reviews
AB
Good price and prompt service
Good price and prompt service
Date of experience: February 14, 2022
CR
A nice fast hassle free order
A nice fast hassle free order, thank you.
Date of experience: February 10, 2022
AC
More of my order arrived with damaged…
More of my order arrived with damaged boxes. My clear silicone didn't arrive at all. I have notified my salesman about the problems, but I've had no feedback whatsoever to date. This problem has happened before, which had a prolonged & difficult outcome ! NOT GOOD
Date of experience: February 7, 2022
SD
Quality products at prices mostly…
Quality products at prices mostly unbeatable! Fast delivery’s, great product knowledge and help from the rep
Date of experience: February 1, 2022
DF
superb communication and service
superb communication and service
Date of experience: January 28, 2022
PB
Poor customer service…
After using Prestige Building supplies for many years now who should be better at what they do now are quite the opposite. I have no problem with the quality of the products . I have no problem with the fact that you will sometimes not deliver when you say you will. I do have a problem though when after ordering materials you send the wrong order. When that order in my case is part wrong and you pick up that wrong order and take back I do not expect to be bombarded with phone calls emails text messages saying I owe for that order. I have always paid my bills on time or before time. When I paid my most recent bill I explained what I was paying and why was not the full amount. I was told by prestige building supplies staff that it is OK Mr Brown but only to be harassed by staff for the payment. I contacted Prestige immediately I also sent an email clearly explaining what I had paid why not the full amount and that I had paid in full for what I had purchased. I also explained how I was put out by firstly not receiving materials on the arranged date that I also had to buy those materials from another supplier due to delivery and because the wrong beads were sent. I was approached by sales team who in the past I have repeatedly told if I need materials I would contact prestige as they can at times pester you with calls and texts . Now after my last order before Chrstmas I have had 5 different people contacting me for money I do not owe. Due to Prestige building supplies sending me wrong beads they created a credit note of which is suppose to be payment for the returned beads. Prestige you had your beads returned at your expense and due to your sales person not knowing the difference between a render drip bead and a render stop bead. For the sales manager who differs from my description I have been a plasterer self employed 42 years . I know the difference and the terminology . Please chase customers who have not paid there invoices not the other way round. After actually contacting Prestige myself and complaining about the bill I have already paid being sent to me has now prompted me to write this review. Will customer service now understand I Have Paid my Invoice ! Peter Brown
Date of experience: January 26, 2022
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