Decent but room for improvement
The pet care itself was fine, but customer service could use some work. Had to call multiple times to get responses to questions about my booking. The actual care provider was wonderful though.
10 months ago
The pet care itself was fine, but customer service could use some work. Had to call multiple times to get responses to questions about my booking. The actual care provider was wonderful though.
10 months ago
Last minute booking when my usual sitter canceled and they came through perfectly. Professional, caring, and my two cats were relaxed when I got home.
10 months ago
Used them for a weekend getaway and everything went smoothly. Fair pricing, professional service, and my pets were clearly well-cared for. Would definitely book again.
10 months ago
As someone who works long hours, their dog walking service has been a lifesaver. Reliable scheduling and my pup always comes back tired and happy. The monthly reports are a nice touch too.
The pet care itself was fine, but customer service could use some work. Had to call multiple times to get responses to questions about my booking. The actual care provider was wonderful though.
Last minute booking when my usual sitter canceled and they came through perfectly. Professional, caring, and my two cats were relaxed when I got home.
Used them for a weekend getaway and everything went smoothly. Fair pricing, professional service, and my pets were clearly well-cared for. Would definitely book again.
As someone who works long hours, their dog walking service has been a lifesaver. Reliable scheduling and my pup always comes back tired and happy. The monthly reports are a nice touch too.
Good service overall but definitely on the expensive side compared to other options in the area. My cat was happy and healthy when I returned from my business trip.
Outstanding service from start to finish. The meet-and-greet before booking gave me confidence, and the care my elderly dog received was exceptional. They even noticed a small health issue and contacted me promptly. Worth every penny for the peace of mind.
The walker they assigned was great with my golden retriever, but there were some scheduling mix-ups that caused stress. When things went smoothly, the service was excellent. Just wish they had better organization on the administrative side.
Used Pawfecthouse for pet sitting while I was on vacation and they exceeded my expectations. The daily photo updates gave me peace of mind and my dogs were clearly well-cared for. The booking process was smooth and the staff was very professional. Only minor complaint is that communication could be a bit faster during peak times.
Been using them for over 6 months now and couldn't be happier. My rescue dog has really bonded with his regular walker and I love getting the GPS tracking updates. Professional, reliable, and clearly care about the animals they work with.
The app makes booking easy, but I've had different experiences with different staff members. Some are amazing, others just go through the motions. Quality control seems to be an issue.
Service was adequate for basic pet sitting needs. The sitter followed instructions well but didn't go above and beyond. For the price point, I expected a bit more personal touch and attention to detail.
What sets them apart is how well they communicate throughout the service. Photos, updates, and detailed notes made me feel connected while away. My anxious rescue dog seemed completely comfortable with their care.
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Pawfecthouse.com appears to be a business service provider focused on pet-related services and solutions. The company likely offers various services for pet owners, which may include pet care, grooming, boarding, or other animal-related business services. Based on the name, the business positions itself as providing comprehensive or "perfect" solutions for pet-related needs.
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Reviewers consistently report positive experiences with Pawfecthouse.com. Customers often highlight service, care, professional, clearly. A minority mention drawbacks around different, convenient, convenient inconsistent, convenient inconsistent app. Overall sentiment is strongly positive with an average rating of 4.0 stars across 12 reviews.