Ozmedical receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
When there was a issue with the shipping, you responded with care
Best pricing currently for this product. Super fast shipping. Super easy ordering. Great work.
Great love the product for wounds
The customer representative was very courteous and knew details about the company's products and applicable changes to those products and offered constructive suggestions to products no longer being produced.
Lysol Wipes Came in when it was suppose to, neatly boxed Great customer service. Easy to order on your online website.
This is my second order from Oz Medical. They offer good prices. My first order was delivered within 2 days. My second order took longer. I had to call the company about my order. Customer service was great. They got right on it and shipped my order. I am pleased with this company and will order from them again.
It's been 2 weeks and I still haven't received my order yet. Can someone please tell me why?
Update your website. The item I needed and paid for you did not have in stock. Thankfully, you sent the refund and I appreciate that.
I had ordered a case of 12 tubes of ointment. Some days went by, and I had not received a shipping notification and became concerned. I emailed their Customer Service and got an immediate response saying that they would look into it. A couple more days went by with no word, and then I received an expected delivery notification from FedEx. My case of ointment came, only to open it and realize that they had substituted my product for another brand! 😡 12 tubes of something I did not order. They did not ask me if they could substitute my product or let me know that they were unable to send the brand I ordered. I'm furious! Since I had been out of my ointment for my legs and had waited, I decided to try a tube of the ointment I received and am VERY disappointed. The replacement ointment is loaded with fragrance and burns the condition on my legs. Because of this whole experience, I WOULD NOT RECOMMEND OZMEDICAL!
This web - site that I was buying from , I liked what I was buying & then had found - out ( no longer can get ) & I also liked when my refund was sent back into my bank account & then ( notice ) that this web - site / company can be trusted & honest & I am planing to do more business with them . I also want to think you very much , have a nice day Brian K . Thomas
What makes my experience ALWAYS great is the customer service Ismail provides. He ALWAYS exceeds expectations. I received my mom's pads with lightening speed because she was out. I truly appreciate his kindness.
Smooth order and delivery. Had item in stock!
Exactly what we needed in a timely manner
I was in dire need of a health care product that my usual company was dragging their feet on. I researched prices online and yours was the least expensive. I saw you are BBB accredited and thought ok, I will give you a try. Three days later my product arrived with free shipping. Amazing! Thank you!
Placed an order. The money was booked immediately. A week later I'm still waiting. Haven't received a word as to when or if my order will ever be filled or shipped.
good customer service, timley delivery, excellent product
Quick shipper, good prices
I ordered a 50 ct. Cannulas and received a 5 ct. Called twice and left messages, no response. 3rd time I got someone and they said they'd ship the corrected order immediately. A week later still nothing. Called again and the person remembered me and said they'd correct it. 2 weeks later still nothing.
If I could give a no star I would. Purchased RATS 8/1 no order came, emailed, texted, rang spoke to Jade who promised the world but never delivered any of them. Full of it. Scam artists. I have a paper and text trail of everything I've tried to do for a refund so have taken it up with my bank for a disputed transaction which I suggest everyone else who has been conned by this company does. Simply reading the reviews a lot of you have.
Staff were kind and really helpful. After a mix up(my fault) the lovely Jade and team made sure the Rats arrived in a timely manner. Thank you for going above and beyond guys!
The 3M Masks were of high quality. A friend of mine bought the same exact mask on Amazon and the straps keep breaking. I can rewear my 3M masks for weeks and have no problem with the straps breaking. Shipping and customer service excellent. You actually talk to a live person immediately. I see Ozmedical as highly trusted provider of medical supplies!
Good price, good service and quick shipping. Everything one could reasonably ask for.
Product is exactly as described. Shipped quickly. Reasonable price too.
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