Janelle Giese

Janelle Giese

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1
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1 out of 5 stars
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Reviews by Janelle Giese

OZ

Ozmedical

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1 out of 5 stars

NOT RECOMMENDED

I had ordered a case of 12 tubes of ointment. Some days went by, and I had not received a shipping notification and became concerned. I emailed their Customer Service and got an immediate response saying that they would look into it. A couple more days went by with no word, and then I received an expected delivery notification from FedEx. My case of ointment came, only to open it and realize that they had substituted my product for another brand! 😡 12 tubes of something I did not order. They did not ask me if they could substitute my product or let me know that they were unable to send the brand I ordered. I'm furious! Since I had been out of my ointment for my legs and had waited, I decided to try a tube of the ointment I received and am VERY disappointed. The replacement ointment is loaded with fragrance and burns the condition on my legs. Because of this whole experience, I WOULD NOT RECOMMEND OZMEDICAL!