Review summary

Open Colleges has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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See what reviewers are saying

EC

Erin Clancy

3 out of 5 stars
I completed my Certificate in Nail…

I completed my Certificate in Nail Technology and had a mixed experience. The staff are AMAZING and always offer great support. Ellena, the course instructor offers excellent insight and advice around the realities of being a working Nail Technician. My issues are with the platform itself and the out of date education being provided (which is NOT the fault of Open Colleges) and the lack of emphasis of WHERE nail products are manufactured for higher safety. For example: 1. Having to upload a 8-10 minute recording, in mp4 format, that is under 470mb is ridiculous. (It says 500mb but anything over 470-480 won’t work) 2. The overwhelming typos and confusing sentence structure is absolutely unprofessional to say the least 3. The constant going on about nail polish when MOST NAIL TECHS DO NOT USE this is out of date (again not the fault of OC) 4. The lack of actual education around Nail Art is disappointing given the reality of today’s working Nail Tech and what we are expected to be able to do/create Overall, the staff are fantastic but the platform itself? Definitely needs to be improved.

j

jenny

2 out of 5 stars
Lots of room for improvement

the reading materials were often set for the American context rather than Australian and often full of typos. Navigating around the modules when doing assignments was clunky. Assessment tasks included menial activities that were time consuming but not a reasonable test of skill or knowledge (eg 'write an email to explain your findings'). Requirement for role plays wih multiple actors was a burden on family.

AK

Anthony Kellett

5 out of 5 stars
Highly Recommend

One of the great services of Open Colleges was having quick access to a teacher and get feedback within an hour. The times when the teacher was away they would contact me via email or phone when back at work. This service made learning blockages minimal and thus made studying easy and enjoyable. The mini video lectures, quizes and written material was straightforward to understand and the assignments were all applicable to practical accounting work. A few months after finishing my Certificate IV in Accounting and Bookkeeping I obtained a full-time accounting job. A big reason for this was the quality of the course from Open Colleges was of a high standard and the assistance from teachers was excellent. Highly recommend Open Colleges

DC

D Cook

5 out of 5 stars
Certificate III in Nail Technology course experience

I almost done my Certificate III in Nail Technology course. Happy with open college and appreciated the course and im really happy and thankful my trainer -Ellena. She is very patience and guidance and helpful and response my every emails very quick. I truly appreciate everything she have done to help me get thru my cause.

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All reviews

1,000 total • Write a review

Showing 981 - 990 of 996 reviews
A
4 out of 5 stars

I had a good experience

I had a good experience. I received help when I needed and the materials were available. One thing need to be explained somewhere is that assessments need to be answered in the format is given as some people (happened to me too) do not know and answer in blank format.

Date of experience: December 2, 2019

A
1 out of 5 stars

Honestly I wouldn't recommend Open…

Honestly I wouldn't recommend Open Colleges as they make it very difficult to graduate. Whenever you submit an assignment whether you have passed or not the assessors grade it as withheld. The assessors need to assess the assignment for what it is and give the student an option to better their grade, not force them to. By withholding grades, this discourages the students and makes the process slower to graduate. I view this as a money grabbing exercise because the student has to extend their course because of the time it takes the assessors to mark their assignments. It takes 15 working days for your grades to come back each time the assessors withhold a grade meaning that over time you will eventually need to extend your course and pay more money.

Date of experience: November 29, 2019

JF
4 out of 5 stars

I found the assessors knowledgeable and…

I found the assessors knowledgeable and the support team helpful. Overall a good experience

Date of experience: November 29, 2019

KG
4 out of 5 stars

I think communication between assessor…

I think communication between assessor and students progress needs to improve. On more than one occasion my assessor needed several reminders to complete work i was waiting on. I also think the delay between completing assesments and marking needs to improve. It took up to 3 weeks on average. However whenever I rang and inquired, staff were more than happy to help and had the matter sorted. Overall i was very happy with the service provided.

Date of experience: November 29, 2019

D
5 out of 5 stars

The trainers and assessors were amazing…

The trainers and assessors were amazing and informative and the nature of the course being online was really convenient for me, during this year alone I have moved to 3 different states and I was always able to reach out to Open Colleges for support and advice!

Date of experience: November 29, 2019

J
5 out of 5 stars

Good experience with only one flaw and…

Good experience with only one flaw and that is the time it takes to mark assessments.

Date of experience: November 29, 2019

E
1 out of 5 stars

PLEASE avoid this company!!

PLEASE avoid this company!!! It is a huge rip off and the course is set up with information as if a child has put it together! All you get is a certificate at the end if you can even finish it as no one will take you on for work experience as this company is unprofessional and not taken seriously! People have already taken this company to court! AVOID

Date of experience: November 28, 2019

K
3 out of 5 stars

Great teachers and extensive curriculum…

Great teachers and extensive curriculum I learned a lot. Openspace and the admin of the course was a bit harder to navigate. Unlocking of modules, waiting for marking, the dashboard not reflecting correctly, the layout of the modules and the work placemement forms etc not that clear.

Date of experience: November 27, 2019

M
3 out of 5 stars

Support was good, BUT..

Support was good, if you chased them for it. However, many assignments were confusingly written and didn't seem to have been created by a subject matter expert. The course also doesn't make it clear on expectations regarding referencing requirements, and the need to do your own research, i.e. not all the assignment answers will be found in the course content.

Date of experience: November 27, 2019

B
1 out of 5 stars

This is one of the worse

This is one of the worse, really bad tranning school in this country. Please dont study with them, as they will waste your time and money.

Date of experience: November 26, 2019

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