Consultation ok but delivery is byβ¦
Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days
LloydsPharmacy Online Doctor
Reviews 1,000β’
4.4
Health & Medical4.4
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
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4.4
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Used for the past 5 years
Used for the past 5 years. Perfect service, quick, informative, simple
Quick respond and good delivery timesβ¦
Quick respond and good delivery times thankfull
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed
Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient
Company details
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Showing 921 - 930 of 996 reviews
P
Paul
US
I want to be clear
I want to be clear, and say that my experience with Online Doctor was good. I was assessed, and recommended medication very quickly. Unfortunately, somebody at Lloyds made the decision to only use Evri, famously regarded as the countries worst courier service, to deliver said medication. As a result, I have never once received my medication from Lloyds Online Doctor, and have wasted hours of my life trying to talk to people at Evri to find my errant parcel, with no success, or with customer service at Lloyds to get a refund. As such, I can no longer use them, and will be getting my medication from somebody who uses a reputable courier service.
Date of experience: June 26, 2024
DM
Helpful pharmacist
Helpful pharmacist. Got my Covid back up promptly.
Date of experience: June 24, 2024
ML
Quick replyβs
Quick replyβs, great service. Easy to do.
Date of experience: June 23, 2024
OR
Excellent and fast service
Excellent and fast service
Date of experience: June 23, 2024
Jc
It was very straightforward forward
It was very straightforward forward
Date of experience: June 23, 2024
CB
Good company to deal with quick toβ¦Quick and efficient
Good company to deal with quick to action my order and delivery would use again
Date of experience: June 23, 2024
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