Review summary

LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

J
Consultation ok but delivery is by…

Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days

Used for the past 5 years

Used for the past 5 years. Perfect service, quick, informative, simple

Quick respond and good delivery times…

Quick respond and good delivery times thankfull

D
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed

Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient

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All reviews

1,000 total β€’ Write a review

Showing 821 - 830 of 996 reviews
AR
5 out of 5 stars

The service was prompt and…

The service was prompt and straightforward the questions asked were not at all intrusive will use again

Date of experience: July 23, 2024

R
5 out of 5 stars

They are careful to provide the best…

They are careful to provide the best possible service for your needs. Delivery time is usually very good.

Date of experience: July 23, 2024

EB
3 out of 5 stars

Questionable suggested alternate medications

I required a new prescription of the pill, it was easy to do the consultation and get the prescription without needing to take the time off work. However, what I found slightly alarming is that when you need to put your height and weight, when I received the confirmation of my prescription through it then suggested due to my BMI I could also get diet pills. I think it's really alarming that these are suggested with no prior questions asked. I have actually already lost 12kg in the last year and am training for a half marathon, having had surgery a few months ago and seen many doctors in person. I can confirm I am a healthy and active woman. I find it really worrying these are suggested with no medical backing, such as whether someone may have an eating disorder and be triggered, how active they are, or even if these drugs should be taken at the same time. I really feel this could be done better.

Date of experience: July 23, 2024

CJ
5 out of 5 stars

I found that the on line experience…

I found that the on line experience very easy to use.

Date of experience: July 23, 2024

KR
5 out of 5 stars

Easy consultation

Easy consultation, quite easy to follow,

Date of experience: July 23, 2024

P
5 out of 5 stars

The ease and the consultation no…

The ease and the consultation no problem using the app

Date of experience: July 22, 2024

MP
5 out of 5 stars

Prescription

Very good prescription and delivered on time

Date of experience: July 22, 2024

CC
1 out of 5 stars

Hopeless delivery service

They seem to consign valuable package to a courier and it is random luck if it is ever delivered. Your order disappears into a black abyss and you've lucky ever to hear of it again.

Date of experience: July 22, 2024

I

Ian

US

5 out of 5 stars

Excellent service

Excellent service , Very good .

Date of experience: July 22, 2024

G
5 out of 5 stars

As always the consultation process is thorough, responsible and professional.

As always the consultation process is thorough

Date of experience: July 22, 2024

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