Review summary

LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

J
Consultation ok but delivery is by…

Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days

Used for the past 5 years

Used for the past 5 years. Perfect service, quick, informative, simple

Quick respond and good delivery times…

Quick respond and good delivery times thankfull

D
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed

Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient

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All reviews

1,000 total β€’ Write a review

Showing 731 - 740 of 996 reviews
TT
5 out of 5 stars

Very prompt and reliable service and…

Very prompt and reliable service and great customer support.

Date of experience: August 24, 2024

PR
5 out of 5 stars

Prompt service

Prompt service - thank you

Date of experience: August 23, 2024

JC
5 out of 5 stars

Excellent

Couldn’t have been quicker or easier. Straightforward consultation, instant response. Great service.

Date of experience: August 23, 2024

D

DW

US

5 out of 5 stars

Doctors very understanding to your…

Doctors very understanding to your conditions and always receive a no hassle experience

Date of experience: August 23, 2024

PA
5 out of 5 stars

Online consultation

Very smooth process throughout. An excellent service given

Date of experience: August 23, 2024

MG
5 out of 5 stars

Excellent service and treatment

Excellent service and treatment. Have felt very well looked after.

Date of experience: August 22, 2024

TB
5 out of 5 stars

Very efficient

Helpful, clear and quick. Website is clear and informative

Date of experience: August 22, 2024

RA
1 out of 5 stars

Didn’t deliver the treatment.

Didn’t deliver the treatment.

Date of experience: August 21, 2024

MM
5 out of 5 stars

just a reorder

just a reorder

Date of experience: August 21, 2024

M
1 out of 5 stars

Is the HPV Vaccine Service a scam?

I purchased a service of 3 No. HPV. It turns out not all the branches provides the vaccination, and they cannot tell you which of their branches can do it so you need to make phone call to ask all the pharmacies yourself. It is time consuming and frustrating. You will need to travel to a distant location to get the service, which means you may need to sacrifice a work day or two to do so. Last but not the least, the service will expire in 6 months so AVOID IF YOU CAN. [Updates on 22 August 2024] The customer service of the Lloyds Pharmacy Online Doctor told me that the terms of purchase was only shown before the customer placed the order. After that, the customers will not receive documents and reminder. They keep remind me it is my fault, and I aware of that. I felt so sad with all the experience I've been through the service. [Response to "Lloyds Pharmacy Online Doctor" on Truepilot on 20/08/2024] Sir/Madam, Thank you for your prompt reply. May I know how you can support me? Kind Regards, Macy

Date of experience: August 20, 2024

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