Review summary

LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

J
Consultation ok but delivery is by…

Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days

Used for the past 5 years

Used for the past 5 years. Perfect service, quick, informative, simple

Quick respond and good delivery times…

Quick respond and good delivery times thankfull

D
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed

Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient

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All reviews

1,000 total β€’ Write a review

Showing 51 - 60 of 996 reviews
SM
5 out of 5 stars

Ease of of use quick response dr

Ease of of use quick response dr

Date of experience: June 15, 2025

AG
5 out of 5 stars

The easy and efficient service was next…

The easy and efficient service was next to none at a time when you are especially anxious

Date of experience: June 15, 2025

MT
5 out of 5 stars

very easy to follow good advice

very easy to follow good advice

Date of experience: June 14, 2025

DR
5 out of 5 stars

Great reliable and trustworthy service

Great reliable and trustworthy service

Date of experience: June 14, 2025

D
1 out of 5 stars

Fee was immediately taken from my…

Fee was immediately taken from my account (£162) around lunchtime I was given a choice of several pharmacies to collect the medication from I chose the nearest which was a 20 minute drive away The pharmacy didn't answer my calls so after several failed attempts to clarify if my meds were ready for collection I drove to the pharmacy just before it was due to close This pharmacy +Well in Hall Green) hadn't got them in store and stated they'd never had them in store. The pharmacist at Well wasn't at all helpful, apologetic or even, at the very least, a friendly soul I wouldn't say my experience was a good one so .. 1 star ⭐

Date of experience: June 13, 2025

I

Ian

US

5 out of 5 stars

Very efficient service

Very efficient service. Reassured by consultation questions and assessment.

Date of experience: June 13, 2025

DT
5 out of 5 stars

It was so simple and I think they asked…

It was so simple and I think they asked all all the important questions.

Date of experience: June 13, 2025

SW
5 out of 5 stars

Easy to use

Easy to use, fast and efficient ordering and fast delivery.

Date of experience: June 13, 2025

KW
5 out of 5 stars

Absolutely first class service from…

Absolutely first class service from ordering to delivery.

Date of experience: June 12, 2025

L
5 out of 5 stars

Service was excellent

Service was excellent, also the doctor’s information was very informative.

Date of experience: June 12, 2025

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