Consultation ok but delivery is byβ¦
Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days
LloydsPharmacy Online Doctor
Reviews 1,000β’
4.4
Health & Medical4.4
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
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4.4
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Used for the past 5 years
Used for the past 5 years. Perfect service, quick, informative, simple
Quick respond and good delivery timesβ¦
Quick respond and good delivery times thankfull
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed
Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient
Company details
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Contact info
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All reviews
1,000 total β’ Write a review
Showing 181 - 190 of 996 reviews
JF
Once I decided on what treatment Iβ¦
Once I decided on what treatment I wanted, I had to resubmit the form twice as it didn't save. This was annoying as I had an email to say click here and complete no need to redo request yet I had to do the request! Once done GP review was quick although no follow up email to say items ready to collect from pharmacy Another thing is the lack of convenient pharmacies for collection ok if you drive but not for us who use public transport
Date of experience: February 12, 2025
MG
Quick positive response.
Quick positive response. Comprehensive questionnaire is reassuring.
Date of experience: February 11, 2025
B
Excellent service
Did an online consultation. Great correspondence. Prescription prescribed and received very quickly Great service all round
Date of experience: February 9, 2025
MB
easy to use online ordering
easy to use online ordering, Dr forms although quite long easy to complete. Quick response and dispatch of order
Date of experience: February 8, 2025
R
Rachel
US
Very Poor customer service. Untrustworthy
Poor customer service. Tried to get answers regarding treatment via email. Apparently they tried to call - couldnβt verify this. Very misleading. First prescription was for 18 days of medication when the course is 12 weeks. Doesnβt make sense. All dosage at 0.5mgs so have to take up to 4 tablets per day. DO NOT USE THIS COMPANY
Date of experience: February 8, 2025
MS
Poor Delivery
Poor Delivery After a lost parcel from EVRI after a week for what should have been next day delivery and lots of communications with Customer Services. A new order was sent out one week later and that did arrive. So the jury is still out about the delivery. I'd rather pay more for delivery to ensure it's delivered on time. But Lloyd's Pharmacy were very apologetic about it so I've upgraded the scoring.
Date of experience: February 6, 2025
KS
You covered everything I needed to knowβ¦
You covered everything I needed to know and the service was exemplary
Date of experience: February 6, 2025
BR
Contact was excellent helpful
Contact was excellent helpful. And informative.Delivery was discrete and very quick.I am very pleased that I contacted LloydsPharmacy Online and am confident about contacting it again should I have a problem.
Date of experience: February 5, 2025
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