Review summary

LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

J
Consultation ok but delivery is by…

Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days

Used for the past 5 years

Used for the past 5 years. Perfect service, quick, informative, simple

Quick respond and good delivery times…

Quick respond and good delivery times thankfull

D
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed

Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient

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All reviews

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Showing 121 - 130 of 996 reviews
c
5 out of 5 stars

Excellent service

Excellent service

Date of experience: April 3, 2025

D
5 out of 5 stars

Easy to use

Easy to use, and great customer service

Date of experience: April 3, 2025

JB
5 out of 5 stars

Easy to follow instructions and how to…

Easy to follow instructions and how to complete short video

Date of experience: March 31, 2025

k
1 out of 5 stars

Too many hoops to jump through

Too much hastle over such a simple order, video upload was not satisfactory like for realz now? Twice? Tis not me you think stepping on the scales? Refund and next time no thank you.

Date of experience: March 29, 2025

T
4 out of 5 stars

would of been 5 star only for the fact…

would of been 5 star only for the fact that No loyalty codes have been given like other companies Boots eg giving 10% off every so often

Date of experience: March 29, 2025

AJ
5 out of 5 stars

Trustworthy and reliable

I have found the whole process excellent. I felt the whole consultation process good as I felt it was in depth and not cutting corners. Delivery has always been prompt and gods well packaged. Great to use a recognised name!

Date of experience: March 27, 2025

Pp
3 out of 5 stars

I am getting an error message when I…

I am getting an error message when I try to record the required video.

Date of experience: March 25, 2025

BT
5 out of 5 stars

Finestaride, it takes time

I've been taking the Finestaride tablets for nearly three years and can happily say there is now a noticeable difference. It takes time, that's all I can stress, you won't see any improvement quickly but stick with it and hopefully you'll get there too

Date of experience: March 24, 2025

C
5 out of 5 stars

Great customer service polite and…

Great customer service polite and helpful and friendly Great delivery service

Date of experience: March 21, 2025

MC
5 out of 5 stars

Thorough advice and easy to access

Thorough advice and easy to access

Date of experience: March 21, 2025

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