Review summary

LloydsPharmacy Online Doctor receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

J
Consultation ok but delivery is by…

Consultation ok but delivery is by Royal Mail and next day delivery takes 2 days

Used for the past 5 years

Used for the past 5 years. Perfect service, quick, informative, simple

Quick respond and good delivery times…

Quick respond and good delivery times thankfull

D
Delivery took 4 days, product probably enviable since the whole package had defrosted, obviously delivery mechanism has changed, but completely failed

Delivery took 4 days, completely defrosted when it arrived, probably jab not viable but had no choice but to use it today. Product is too expensive to be messed up by bad delivery mechanism. I feel very let down and then get no reply as to why the delivery failed so badly and given how hot the weather was the ice pack was too small and completely inefficient

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All reviews

1,000 total β€’ Write a review

Showing 111 - 120 of 996 reviews
JS
4 out of 5 stars

Easy system

Easy system

Date of experience: April 21, 2025

EL
5 out of 5 stars

Enquiry regarding order and delivery.…

Great and quick communication regarding an enquiry and delivery about my order.

Date of experience: April 15, 2025

C
5 out of 5 stars

Excellent service and I feel supported

Excellent service and I feel supported

Date of experience: April 13, 2025

IS
5 out of 5 stars

Excellent service

Excellent service, very easy

Date of experience: April 13, 2025

CM
5 out of 5 stars

Quick and efficient

As ever very quick and efficient, the order arrived a couple of days from completing the online questionnaire, and that included the Doctor reviewing it. Very satisfied.

Date of experience: April 13, 2025

GG
3 out of 5 stars

It all worked well until recording the…

It all worked well until recording the videos required. I’m a 69 year old living alone and it was impossible to make the videos on my own. I dont want someone else taking the videos. I’ve already paid for the medication but can’t get it until the videos are provided. It’s got me stressed and in tears trying.

Date of experience: April 10, 2025

BS
5 out of 5 stars

This pharmacy has been very…

This pharmacy has been very professional in their overall approach when evaluating my needs. They have provided invaluable information and sought to make the whole process seamless and straightforward. The value of the product is also great and when I’ve received my items the come as described with all the necessary additions. I highly recommend this great service.

Date of experience: April 10, 2025

SM
5 out of 5 stars

Always super efficient

Always super efficient. Great service.

Date of experience: April 10, 2025

LN
2 out of 5 stars

Pill prescription

Gave a poor excuse for not prescribing medication I have been using for years. Slow unnecessary process too.

Date of experience: April 9, 2025

AS
5 out of 5 stars

Exceptional service easy to follow…

Exceptional service easy to follow doctors.

Date of experience: April 8, 2025

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