Old Crow Bourbon Reviews

Nothing spectacular, nothing terrible. The bourbon is okay for well drinks, delivery is usually on schedule, and prices are reasonable. Wouldn't go out of my way to recommend them, but no major complaints either.

The bourbon quality is decent and pricing is competitive, but their online ordering system can be glitchy. Had to call three times last month to get my order processed correctly. Once you get through to someone, they're helpful, but the initial process needs work.

The bourbon quality is acceptable but their order fulfillment process needs streamlining. Sometimes takes 2-3 business days just to confirm an order, which makes planning difficult for busy periods. Customer service is friendly when you reach them though.

Their account management is top-notch. Always get updates on new products and seasonal promotions. The bourbon moves well at our establishment.

Great business partner. They handle our monthly bourbon needs without any issues.

We go through a lot of bourbon and Old Crow handles our volume requirements well. Their bulk pricing tiers make sense and the quality control is solid. Sales team understands the hospitality business and works with our seasonal fluctuations.

The bourbon itself is fine for mixing drinks, but getting information about inventory levels or delivery schedules is like pulling teeth. Had two delayed shipments this quarter with minimal advance notice.

Been ordering Old Crow for our restaurant for about 6 months now. The delivery is always on time and the customer service team is responsive when we need to adjust quantities. Quality is consistent, though I wish they offered more flexible payment terms for bulk orders.

We've been using Old Crow as our house bourbon for two years. Customers are happy with it, and the profit margins work well for us. The regional sales rep visits regularly and actually listens to feedback. Only complaint is that shipping can be slow during peak seasons.

Been working with them for over a year now. Professional, reliable, and the product quality meets our standards. Customers don't complain and that's what matters most in this business.

Had an issue with a damaged shipment and they replaced it within 48 hours. That's the kind of service that keeps customers loyal.

For a mid-tier bourbon supplier, they deliver on their promises. Pricing is fair, product quality is consistent, and they work with smaller establishments like ours. The invoicing system could be more user-friendly, but overall satisfied with the partnership.