10 months ago
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
10 months ago
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
Claire Kington was very professional and knowledgeable about the property she showed my husband and I around yesterday. Really made you feel at ease and no hard sell like some estate agents, I can’t abide it when your followed about in a viewing, however Claire was there when you needed her to answer and question. A really nice lady . Thanks Claire .
My first contact was Lily Edward’s and from the initial conversation over phone, just for general information I felt at ease. She was professional and polite. Such easy to talk to, which has made a such a difference as I was quite anxious about how to go about this. Information has been clear and she’s helped me get things rolling in no time. A lovely energy which is a bonus on top of her knowledge, confidence and professionalism. Thank you!
As always Jemima and the team offer a first class rental property service. Friendly, efficient and understanding of needs. Takes away all the stress. Thank you!
The experience of having chosen Oceans Estate was the best I have ever done in my life. The agents have a stakeholder and customer centricity values that seeks to achieve world class customer satisfaction objectives, and they do it flawlessly whether by tele conversation and or by active professional engagement. Thank you Charlie and Keith for your exceptional assistance for us to find an oasis of calm in a family home and your standing by best practices values that aims at nothing but achieving a win win situation for the both of us.
Brilliant experience even for pensioners like me even though I was in the verge of giving it up. Thank you.
I wish I could give zero stars. My experience with Gayle Dowl at Ocean Estate was nothing short of a nightmare. From the start, the service was unprofessional, dishonest, and downright exploitative. Please dont go with this agency unless you would like a headache
So lucky to have found these excellent people Jemima and James from the Downend office couldn’t be more helpful and good at there job Makes being a landlord that little bit easier
Ocean are a fantastic, friendly and accommodating team. They made moving in super stress free and I’d recommend to all!
Jemima and James have been amazing, I am a first time 'let-er' and they have made this process so easy for me, and continue to, as my let progresses.
Worked with Lilly - she was great in walking us through the process and helped with all the questions we had...there were a few! Highly recommend Ocean.
A massive thank you to Karen Lassauzet for all her incredible help during our move into our new property! From start to finish, she kept us updated every step of the way and was always quick to respond to any questions we had. Moving home can be stressful but her professionalism, patience, and friendly approach made the whole process so much easier. We couldn’t have asked for better support and would 100% recommend using Ocean—especially Karen!
Kyra was very helpful and the entire process was quick and easy
Tommy was very helpful with getting the house sorted for us and was quick to respond with any questions regarding the tenancy.
Simon and Tracey consistently go above and beyond to make sure we have the best deal and ensure we are supported throughout the mortgage process. This is the third time we've used them and we wouldn't go to anyone else for mortgage advice.
Great company and always happy to use them.
Claire Kington was great to work with, went above and beyond to ensure we had a great selection of properties to look at and was very knowledgeable when we had questions
Linda and her team did a very professional job whilst combining it with a very friendly attitude
Had a great experience with Ocean. Lily was an excellent agent. She was professional, confident, and always happy to help. She answered all our questions clearly and never made us feel like we were a bother, despite our many calls and emails. By far the smoothest rental experience we have had!
Ocean Lettings helped us move easily and smoothly. Charlotte, who helped us get our references in order, was super friendly, professional, competent and helpful.
Very helpful all throughout the sale process
Based on analysis of 23 reviews rated 1-2 stars for Ocean Estate Agents
“We had a confirmed appointment for a property viewing , which was explicitly confirmed via an email by the company staff”
“This incident has left us extremely disappointed with the service provided by Ocean, particularly regarding the lack...”
“We paid for a full management service while we let our property out”
“Lack of response to phone calls, being told the named person was out of the office”
“It felt as though the agency was more intent on finding excuses rather than taking responsibility for the escalating...”
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Ocean Estate Agents is an independent estate agency based in Bristol, serving the property needs of customers across Bristol and North Somerset. Established in 1983, the company specializes in a range of services including property sales, lettings, conveyancing, and mortgage brokering. With over 40 years of experience in the real estate market, Ocean Estate Agents caters to both home sellers and buyers, as well as landlords and tenants, ensuring a comprehensive approach to property transactions. The company's property sales division assists clients in selling homes of various types, while their lettings team connects landlords with suitable tenants. Additionally, Ocean Estate Agents provides mortgage services, offering clients support in securing the best mortgage deals at no cost. Their conveyancing service further simplifies the buying and selling process by managing the legal aspects of property transactions. Ocean Estate Agents is dedicated to delivering reliable and professional real estate services to its diverse clientele.
Ocean Estate Agents receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and smooth processes throughout their property transactions. Customers highlight the agency's proactive communication, noting that staff members like Emily, Seamas, and Kyra are particularly helpful and responsive, ensuring that all queries are addressed promptly. The agency excels in facilitating both buying and renting experiences, with several clients expressing satisfaction with the speed and efficiency of their services. However, a few reviews mention concerns regarding the time taken for certain processes, suggesting that there may be occasional delays. Overall, the majority of consumers find Ocean Estate Agents to be a reliable and professional choice for property needs, reflecting a strong sentiment of satisfaction.
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