Neptune Auto Transport

4.809935205183585 out of 5 stars
4.8
Excellent463 reviews

TrustScore

4.8
4.809935205183585 out of 5 stars
Excellent
5 out of 5 stars
437
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
20
463 reviews in total

Review summary

Neptune Auto Transport is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Prof company

Excellent Car Shipping Experience from Texas to Washington! I recently used this logistics company to transport my veh...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

FOREIGNER OWNED DECEPTIVE BUSINESS

I called this company Owned by 2 Foreigners and spoke to an English speaking white man who said his name was Jordan. I g...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Fraud and scam

My friend and I were quoted a price, told to pay a deposit and the driver name arrived. We contacted the driver after th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I worked with Lara

I worked with Lara, she was awesome. Thank you.

0
0
🔥 High engagement

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almost 2 years ago
5 out of 5 stars

Great company

Great company, Sam is the best broker I ever dealt with, will definitely use them again

Helpful?
Aaron
Aaron
1 reviews
almost 2 years ago
5 out of 5 stars

As always Tony is great to work with

As always Tony is great to work with. Thanks.

Helpful?
sea hawk
sea hawk
1 reviews
almost 2 years ago
5 out of 5 stars

Thank you for your work

Thank you for your work, we really appreciate your quality and experience! Your work is always at the highest level!

Helpful?
olesea Arman
olesea Arman
1 reviews
almost 2 years ago
5 out of 5 stars

Tony was great and very professional

Tony was great and very helpful. Easy to work with him and very professional

Helpful?
Christine
Christine
1 reviews
almost 2 years ago
5 out of 5 stars

Julia was very professional and my…

Julia was very professional and my vehicles were delivered on time .

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Jun P
Jun P
1 reviews
almost 2 years ago
5 out of 5 stars

Julia White

Julia White, agent for Neptune Transport LLC an awesome and a wonderful person to talk in regards to your car shipping needs. I consider this company an A+.

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Luke
Luke
1 reviews
almost 2 years ago
5 out of 5 stars

Joe Greene at Neptune made it happen!

I have had problems with auto transport in the past but Joe Greene at Neptune worked very hard to find a transport for my Jeep with no surprises. When issues arose with the pick up and delivery dates or communication issues with driver Joe stepped in to make things right. Joe stayed in communication until my Jeep was safely delivered.

Helpful?
Rick Macneill
Rick Macneill
1 reviews
almost 2 years ago
5 out of 5 stars

Great job Joe made the hole job go…

Great job Joe made the hole job go perfectly smooth highly recommend

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Marielys Lao
Marielys Lao
1 reviews
almost 2 years ago
5 out of 5 stars

Very Responsive and Communicative during and after service.

We were very satisfied with Neptune Auto Transport. Sam Davis helps me and my sister throughout the whole process mostly by text messages at our convenience since we both reside in different states across US with different time zones. He made it happen. Car was delivered on time on 12/12/23, the communication between all of us and driver was very good and clear, I definitely recommend them. And will use their service when needed in the future. Thank You much Sam-Neptune Auto Transport Team and Drivers 🙏 Happy Holidays!!! 🎄

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Elizabeth
Elizabeth
1 reviews
almost 2 years ago
5 out of 5 stars

Very helpful

Very respectful, they were on time to pick it up and delivered on time aswell. Pleased with the service. The price was also good.

Helpful?
almost 2 years ago
4 out of 5 stars

The service itself was good but I ended…

The service itself was good but I ended up paying more than I was told. The drivers took great care of my cars but the time of the arrival of my vehicles kept changing.

Helpful?
Oswald Bowe
Oswald Bowe
1 reviews
almost 2 years ago
5 out of 5 stars

My experience with Joe Greene at Neptune

My experience with Joe Greene at Neptune was awesome! It started with a straight forward phone call and as promised on the call Joe delivered. I will definitely use Neptune again and would not hesitate to recommend Joe Greene!

Helpful?
J C
J C
1 reviews
almost 2 years ago
5 out of 5 stars

They were great at finding a driver and…

They were great at finding a driver and delivered my car to me early. All within a reasonable price.

Helpful?
almost 2 years ago
5 out of 5 stars

I have ordered a transpiration for…

I have ordered a transpiration for motorcycle, 1000 miles distance - 4 days, perfect service. Sam Davis quickly found a carrier.

Helpful?
almost 2 years ago
5 out of 5 stars

Monica cracked a good deal for me in…

Monica cracked a good deal for me in finding a driver as everyone is quoting higher price she understood my situation and find a good driver and my car is delivered within a day even distance was huge. Big kudos to her

Helpful?
Dusan Ilic
Dusan Ilic
1 reviews
almost 2 years ago
5 out of 5 stars

Excellent Service!

Joe was very easy to work with and he’s a good example of a true professional. His company took good care of me and I am grateful for their service. I highly recommend and will use again in the future.

Helpful?
almost 2 years ago
5 out of 5 stars

Kansas to North Carolina

We had a cross country move from Kansas to North Carolina. We were nervous about timing, cost and of course the safety of our vehicle. Neptune was awesome with keeping us informed. Our vehicle arrived safely. If needed, we would use Neptune again and will refer our family and friends.

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almost 2 years ago
5 out of 5 stars

I highly recommend Neptune Auto…

I highly recommend Neptune Auto Transport, Monica is great & very professional. The vehicle transporter stayed in touch with me every step. THANK YOU ALL VERY MUCH!

Helpful?
Sanjiv Gupta
Sanjiv Gupta
1 reviews
almost 2 years ago
5 out of 5 stars

Neptune Auto Transport Rocks with Mark

Neptune Auto Transport’s Mark was our Agent from the beginning to the end of the process of transporting our Porsche from Palm Springs, CA to Delray Beach,FL. Mark did an outstanding job for us in all aspects. We stayed in touch via email, text, cell. His instructions were perfect, his professionalism was perfect, his timetable was precise and accurate. His driver who picked up our car was outstanding as well. They delivered our car in record time - only a few days. They beat our expectations. The cost to ship also was negotiated brilliantly by Mark. Our car was delivered in perfect condition. Documentations such as contract and bill of landing were simple and done electronically with final signing off physical doc with driver upon delivery. We highly recommend Mark and Neptune. Thanks a million, Izabela and Sanjiv

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almost 2 years ago
5 out of 5 stars

Good communication and easy to do…

Good communication and easy to do business with.

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