Recommended service
Lovely staff - great service!

NACCS Nationwide Accommodation is a UK-based company specializing in guaranteed rent solutions and property management services for landlords. The company offers a unique rent guarantee scheme that ensures landlords receive consistent rental income for up to five years, regardless of void periods. NACCS aims to provide peace of mind through secure rental agreements and comprehensive property management, which includes basic maintenance without hidden fees or additional charges. Targeting both landlords and property owners, NACCS focuses on facilitating the letting of properties while maintaining their condition. The company's turnkey solutions are designed to upgrade properties that may not meet regulatory standards, ensuring they are ready for the rental market. With a wide network of landlords and clients across the UK, NACCS Nationwide Accommodation is positioned to support landlords in maximizing their property investments while minimizing risks associated with rental income.
NACCS Nationwide Accommodation receives a mixed response from its users, with a notable divide between positive and negative experiences. Many reviewers praise the professionalism and helpfulness of the staff, highlighting the team's dedication and service quality.
However, a significant number of complaints focus on the company's role in managing asylum accommodations, particularly at Napier Barracks, where conditions are described as overcrowded and uninhabitable. Critics accuse NACCS of profiting from the suffering of vulnerable individuals, with allegations of inadequate facilities and unethical practices. While some customers recommend NACCS for property management, the overwhelming sentiment reflects serious concerns about the treatment of asylum seekers and the quality of accommodations provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 77 | 100% | — | ● High |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 77 most recent reviews.
“From my experience in Two years NACCS is the great company I have ever seen”
“NACCS is detaining asylum seekers in unsafe conditions at their Napier Barracks, during a pandemic”
77 reviews of NACCS Nationwide Accommodation. Filter by what matters to you.
Lovely staff - great service!
We have been working with NACCS for a number of years as they mange properties for our clients. They are always efficient and timely with payments and highly knowledgeable of the local property market and have been able to give considerable guidance on property investment opportunities. It is always a pleasure to work with this team, we have been recommending them to clients and our contacts for years.
Was really happy with the timely and professional service provided by NACCS. Great staff who didn't mind answering my questions when I had them. Thanks !!
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Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 55% are 1–2★.
I have been dealing with NACCS for a few years now and their services have been excellent from day one. All members of staff are very helpful, provide excellent management and are very efficient. Stress free agent that I will highly recommend to all landlords.
I found NACCS to be honourable and trustworthy in managing property and would recommend their services.
We have been using their services for a number of years and have always fround them to be very professional, reasonable and very very reliable.
Harrasing service I e harrased by this service for seven months I'm a disabled lady but they make live in damp no doors no cooker fridge for rats electrically hanging the ceilings theses guys are demons they live in a nice place and I bet they're not harrased Razi rings every day and night to veiw the property it's been veiwed twice he calls on sat and Sunday shame on you you have no respect for women how do you sleep at night theses guys have been reported several times how would you like your wife's to be harrased no you wouldn't it's not far they have caused me heart and pain and suffering they don't care evil men ungodly people.
Excellent customer service, always willing to help.
I have been dealing with NACCS for a number of years and have always found them to be honest, timely and very professional. Rents are always paid on time. Communication is great and made in advance where expected. Highly recommend them to landlord with multiple and single properties.
NACCS Nationwide Accommodation is a UK-based company specializing in guaranteed rent solutions and property management services for landlords. The company offers a unique rent guarantee scheme that ensures landlords receive consistent rental income for up to five years, regardless of void periods. NACCS aims to provide peace of mind through secure rental agreements and comprehensive property management, which includes basic maintenance without hidden fees or additional charges. Targeting both landlords and property owners, NACCS focuses on facilitating the letting of properties while maintaining their condition. The company's turnkey solutions are designed to upgrade properties that may not meet regulatory standards, ensuring they are ready for the rental market. With a wide network of landlords and clients across the UK, NACCS Nationwide Accommodation is positioned to support landlords in maximizing their property investments while minimizing risks associated with rental income.
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