They are theives
They are theives. Illegally broke into my temporary accommodation and stole all of my expensive items Told me to come and collect a load of trash in black bags TOTAL SCUM

NACCS Nationwide Accommodation is a UK-based company specializing in guaranteed rent solutions and property management services for landlords. The company offers a unique rent guarantee scheme that ensures landlords receive consistent rental income for up to five years, regardless of void periods. NACCS aims to provide peace of mind through secure rental agreements and comprehensive property management, which includes basic maintenance without hidden fees or additional charges. Targeting both landlords and property owners, NACCS focuses on facilitating the letting of properties while maintaining their condition. The company's turnkey solutions are designed to upgrade properties that may not meet regulatory standards, ensuring they are ready for the rental market. With a wide network of landlords and clients across the UK, NACCS Nationwide Accommodation is positioned to support landlords in maximizing their property investments while minimizing risks associated with rental income.
NACCS Nationwide Accommodation receives a mixed response from its users, with a notable divide between positive and negative experiences. Many reviewers praise the professionalism and helpfulness of the staff, highlighting the team's dedication and service quality.
However, a significant number of complaints focus on the company's role in managing asylum accommodations, particularly at Napier Barracks, where conditions are described as overcrowded and uninhabitable. Critics accuse NACCS of profiting from the suffering of vulnerable individuals, with allegations of inadequate facilities and unethical practices. While some customers recommend NACCS for property management, the overwhelming sentiment reflects serious concerns about the treatment of asylum seekers and the quality of accommodations provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 77 | 100% | — | ● High |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 77 most recent reviews.
“From my experience in Two years NACCS is the great company I have ever seen”
“NACCS is detaining asylum seekers in unsafe conditions at their Napier Barracks, during a pandemic”
77 reviews of NACCS Nationwide Accommodation. Filter by what matters to you.
Over a year ago
They are theives. Illegally broke into my temporary accommodation and stole all of my expensive items Told me to come and collect a load of trash in black bags TOTAL SCUM
Over a year ago
From my experience in Two years NACCS is the great company I have ever seen. All the staff members are professional especially brother Anjum. He is very polite and if I have any issue with my property... See more
Over a year ago
Naccs have a brilliant team in place and are second to none when it comes to property management. I would recommend all landlords to them.
Over a year ago
NACCS is great company with a experienced team delivering great service. Highly recommend
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 55% are 1–2★.
They are theives. Illegally broke into my temporary accommodation and stole all of my expensive items Told me to come and collect a load of trash in black bags TOTAL SCUM
From my experience in Two years NACCS is the great company I have ever seen. All the staff members are professional especially brother Anjum. He is very polite and if I have any issue with my property and tell him, brother Anjum takes into action straight away. Brother Anjum really a great staff of NACCS. Thanks to all the members of the Management. Their properties are in very good condition. I would recommend everyone to NACCS. I’m very impressed with their service. Especially brother Anjum deserves a great appreciation on behalf of us tenants.
Naccs have a brilliant team in place and are second to none when it comes to property management. I would recommend all landlords to them.
NACCS is great company with a experienced team delivering great service. Highly recommend
Awful company profiteering off the suffering of refugees and asylum seekers.
This company is corrupt. They are happy to make money off the suffering and vulnerability of those under the heel of the british state. Shut them down. And make their shareholders pay those held in these conditions
NACCS present themselves to be a squeaky clean up market housing management company when in fact they are the subcontractors of asylum accommodation that has no access to drinking water, overcrowding (even during a pandemic) and sub standard food. NACCS should be ashamed of itself. They are managing inhumane camps for asylum seekers in which the conditions are unliveable. At one camp - Napier Barracks in Kent - there are upwards of 14 people to a single room, there have been confirmed cases of Covid amongst residents but people cannot leave, have no ability to distance and a lack of basic facilities for hygiene. Disgraceful. This company is ethically bankrupt. It is profiting from Home Office contracts to make the lives of asylum seekers in the UK as miserable as possible. Cold food, shoddy heating, inadequate healthcare, barbed wire fences, security guards. The world is watching Napier Barracks and we’re watching you too NACCS! NACCS claim they “offer landlords peace of mind”.... AT WHAT EXPENSE???! They are running asylum seeker accommodation in which the conditions are so unbearable that residents are on hunger strike. All power to the residents at Napier Barracks! NACCS is incarcerating asylum seekers in accommodation at Napier Barracks in Kent during a global pandemic. This is a death trap. NACCS must ditch their home office contracts or their other clients (incl. Many London Councils) should ditch NACCS. Ummm… Can I just draw your attention to one testimonial of an asylum seeker being kept in one of your accommodations, Napier Barracks…? “There has been no electricity, hot water, or drinkable water. It’s extremely dark and cold at night. People can’t take a shower and we have to drink water from the toilet tap”
Making money out of migrant and Refugee suffering is criminal. You should be ashamed. These are human beings who have seen and been through some of the most violent, dangerous and traumatic experience anyone can go through. And as they seek asylum, safety and a better future; they are yet again forced to suffer. Its unacceptable, and if you don't help you are part of the problem not the solution.
this is where our taxes go... into NAACS pockets because they cant be bothered to do an honest job
NACCS is making profits from the misery of people who have already suffered trauma. How can overcrowding and non existent Covid risk assessments be going unchallenged during a global pandemic. And that’s just the tip of the iceberg regarding the multiple issues people are being forced to deal with every day. Inhumane treatment of vulnerable people.
This company is ethically bankrupt. It is profiting from Home Office contracts to make the lives of asylum seekers in the UK as miserable as possible. Cold food, shoddy heating, inadequate healthcare, barbed wire fences, security guards. The world is watching Napier Barracks and we’re watching you too NACCS!
NACCS are the subcontractors of inhumane camps for asylum seekers in which the conditions are unliveable. At one camp - Napier Barracks in Kent - there are upwards of 14 people to a single room, there have been confirmed cases of Covid amongst residents but people cannot leave, have no ability to distance and a lack of basic facilities for hygiene. Disgraceful.
Profiting off government contracts while providing completely substandard housing for migrants during a pandemic. Shameful. Solidarity with all those housed in Napier Barracks and other inhumane accommodation, and those who are doing what they can to help. This should not be your first experience, or any experience of this country.
For 3 weeks I was housed in accommodation that I later found out was managed by NACCS, at the time I had no idea. It was terrible and barely fit for human habitation, I was able to leave but I feel so sorry for those still stuck places like the one I experienced. For long periods of time there was no hot running water and the electricity would frequently go off. There were no hand washing facilities in many of the toilets and for long periods of time, I was forced to go without a shower. I find it hard to believe that a company as big and wealthy as this, while receiving government contracts, would be allowed to provide such substandard accommodation. Disgusting.
NACCS is detaining asylum seekers in unsafe conditions at their Napier Barracks, during a pandemic. They are complicit in the Home Office’s fascistic border policies. How any human who works at NACCS can look at the situation and feel that it’s an acceptable way to treat fellow human beings is utterly beyond me. Shame on every person who continues to directly and indirectly support this inhumanity
NACCS is incarcerating asylum seekers in accommodation at Napier Barracks in Kent during a global pandemic. This is a death trap. NACCS must ditch their home office contracts or their other clients (incl. Many London Councils) should ditch NACCS.
NACCS is incarcerating asylum seekers in accommodation at Napier Barracks in Kent during a global pandemic. This is a death trap. NACCS must ditch their home office contracts or their other clients (incl. Many London Councils) should ditch NACC
Really poor accommodation and food. Not fit for human habitation.
Too few rooms for too many people, the food is bad. But at least it's a roof over my head right? :/
Shame on this company for the terrible conditions at Napier Barracks. They profit off the misery of migrants and refugees!
NACCS Nationwide Accommodation is a UK-based company specializing in guaranteed rent solutions and property management services for landlords. The company offers a unique rent guarantee scheme that ensures landlords receive consistent rental income for up to five years, regardless of void periods. NACCS aims to provide peace of mind through secure rental agreements and comprehensive property management, which includes basic maintenance without hidden fees or additional charges. Targeting both landlords and property owners, NACCS focuses on facilitating the letting of properties while maintaining their condition. The company's turnkey solutions are designed to upgrade properties that may not meet regulatory standards, ensuring they are ready for the rental market. With a wide network of landlords and clients across the UK, NACCS Nationwide Accommodation is positioned to support landlords in maximizing their property investments while minimizing risks associated with rental income.
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