N26 is a digital banking platform that aims to simplify the banking experience for its users by providing a fully mobile banking solution. The company offers a range of financial services, including the ability to open a bank account quickly, manage personal finances, and invest in stocks and cryptocurrencies. N26 is designed for individuals seeking a user-friendly banking experience without hidden fees, appealing particularly to tech-savvy consumers and millennials who prefer managing their finances through a mobile app. Customers can benefit from features such as free virtual cards, monthly ATM withdrawals, and investment options, including free trading of stocks and ETFs. N26 emphasizes ease of access and efficient financial management, making it a suitable choice for those looking to handle their banking, saving, and investing from a single platform.
Reviewers consistently report positive experiences with N26. Customers often highlight sehr, banque, zufrieden, bank.
A minority mention drawbacks around bank, account, vous, mein. Overall sentiment is strongly positive with an average rating of 3.9 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to work, app friendly and fast money transfer”
“My N26 account has been blocked without explanation since September 10th, and I’ve received no meaningful updates des...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 2.3 out of 5 (poor) | — | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: N26 is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 2.3).
60 reviews of N26. Filter by what matters to you.
N26 besteht aus meiner langjährigen Erfahrung mit dieser Bank nur noch aus einer KI und dem obligatorischen, als Blitzableiter fungierenden Call Center. Jedweder Versuch, mit irgendeinem echten Bankangestellten und/oder Entscheidungsbefugten zu sprechen, wird abgewürgt und anschließend mit einer nichtssagenden, Floskel-lastigen "Antwort" schriftlich begegnet. Und selbst die lässt N26 offensichtlich nicht einmal von einem Menschen schreiben.
I can't accept the fact that bank is not capable to finish one request (which is caused by them, no external factors) since March 2025. I wanted to start investing with you, but thinking of canceling my subscription, I don't see point. It is really hard to resolve any issue, requires a lot of time and energy and in the end it will never be resolved. For basic stuff bank is ok. Regarding your answer: If you care to find a cause of the last report, you will see that it started in March 31st. That much about customer care.
Quick answers to the questions people ask most.
N26 is a legitimate financial service provider with a high rating based on numerous customer reviews. Many users report positive experiences, highlighting the app's functionality and customer support.
N26 is not a scam; however, some users have reported issues like account freezes. Verified reviews suggest that while there are occasional complaints, the majority of customer feedback is positive.
N26 provides a range of banking services including online accounts, international money transfers, and budgeting tools. Customers appreciate the app's ease of use and fast transactions.
N26 primarily operates through its mobile app, allowing users to manage their accounts and make payments digitally. Common methods include bank transfers and card payments.
N26 offers customer support through its app and website, with options for live chat and email. Many users have praised the responsiveness and helpfulness of the support team.
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N26 is a digital banking platform that aims to simplify the banking experience for its users by providing a fully mobile banking solution. The company offers a range of financial services, including the ability to open a bank account quickly, manage personal finances, and invest in stocks and cryptocurrencies. N26 is designed for individuals seeking a user-friendly banking experience without hidden fees, appealing particularly to tech-savvy consumers and millennials who prefer managing their finances through a mobile app. Customers can benefit from features such as free virtual cards, monthly ATM withdrawals, and investment options, including free trading of stocks and ETFs. N26 emphasizes ease of access and efficient financial management, making it a suitable choice for those looking to handle their banking, saving, and investing from a single platform.
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