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Review summary
My Home Move Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
I wanted to write a review to give a big shout out to Ryan MacCallum.
I have had a few properties fall through and have used My Home Move Conveyancing each time. Today Ryan MacCallum transferred a file so efficiently and made the process so simple and easy to the point within an hour I was working through my checklist. Absolute amazing experience. He was so kind and patient and was open to answering any and all questions that I had. Brilliant service and would recommend to anyone. And a huge thank you to Ryan for today. :-)
Great customer service, this is the 5th time I have used My Home Move Coneyancing and everytime I have had a good experience.
I have been helped by Ryan MacCallum who was really helpful and answered all my questions.
10 out of 10, thank you
Louise
I spoke to Arti who was wonderful extremely helpful and explained everything to me as I haven't moved house fir ten years so had forgotten hiw it all works...but would highly recommend great advice and price very competitive overall 💯 brilliant service.
Initially I gave a very positive review and since the beginning things didn’t seem to be progressing. I have now been updated by my solicitor and it is apparent that it is our buyers solicitors that have delayed matters. Hands up I made a mistake as my solicitor has been working very hard on this case. I would certainly recommend this company
A great experience so far with My Home Move, they have been really quick in contacting us, which was fab because we had a few questions to help understand the process. The instructions were clear and helpful, and Arti was very friendly.
The instructions online was clear and easy to follow.
However, as we were selling and buying a property there was a lot of duplication. Could a bit of a redesign eliminate this?
Lucky they got 1star. Long story short had a quote, was satisfied, filled in the starter form and tried to book an initial appointment call which the portal wouldn’t allow me to do. Called the number, explained and I was sent a date which was 3 1/2 weeks from that point. Should have gone elsewhere then (stupid mistake!) Day came of the phone call at 14.00. Arranged my day around that phone call as I have afternoon meetings, finally rang them at 14.15 to be told he’s probably running behind. Explained my situation and expected a call asap. No call came it’s now 2 days later and have heard nothing from them at all. Lucky for me I rang a local solicitor up Monday afternoon 2 hours after the call was supposed to have been made. Did everything I was asked to provide by the solicitors and paid my deposit. My house sale is now proceeding, yes it was a little bit more expensive, but it’s progressing. With this company a simple no chain sale might have turned into a long complicated saga. My regret is not doing what I did on Monday afternoon after not receiving the call as I would be nearly 4 weeks into the sale of my house potentially 1-2 weeks away from completing. My experience do not touch with a barge pole.
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